Shift Supervisor

Main Event Entertainment is a fast growing Dallas-based company founded in 1998, operating family entertainment centers in the southern US. The company's high energy, high volume facilities range in size from 50,000 to 75,000 square feet and host a variety of attractions that appeal to people of all ages.

Guests can enjoy bowling, billiards, laser tag, ropes courses, glow golf, bocce ball, rock climbing, or choose from hundreds of interactive amusement games. Our multi-venue family entertainment centers feature full service restaurants and bars as well as fast casual restaurant offerings, great food and much more in a fun, clean and comfortable environment.

Job Responsibilities

• Maintain Center appearance through established facility cleanliness standards
• Possesses good decision making & problem solving skills
• Understands impact of secret shopper scores on business
• Respected by peers to ensure seamless transition to supervisor role
• Able to assist with interview process
• Holds self and others accountable for creating a culture of high performance
• Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes
• Attends weekly manager meeting
• Able to communicate clearly and effectively in a variety of mediums using both verbal and written skills
• Responsive and empathetic to guest needs; maintains guest focus while driving improvement and innovation
• Recognizes core competencies of the company and makes decisions to protect the brand
• Represents the Company in a professional manner when conducting business

Minimum Job Requirments

• Must be at least 21 years old
• TABC and Servsage Food Handlers Certification
• Minimum of eighteen months experience with Main Event and/or minimum of two years supervisory experience in the hospitality industry
• Possess a current knowledge of Main Event faciliries and activities
• Professional appearance based on Main Event grooming and dress standards
• Must express a desire for a management career with Main Event
• Must complete a revised version of the Main Event Manager Training Program
• Excellent mathematical skills
• Possesses an attention to detail, ability to multi-task and ability to work under pressure amid distractions and interruptions in a fast paced environment
• Possess excellent customer service and employee relation skills
• Must meet Company requirements for credit and background checks
• A college degree preferred
• Successful completion of Main Event Entertainment Alcohol Awareness Test and Shift Supervior Training Program

Main Event Entertainment is an Equal Opportunity Employer