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in Detroit, MI

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Hours Full-time
Location Detroit, MI
Detroit, Michigan

About this job

Unit Description

We are looking for a dynamic, experienced self-starter to join Sodexo at Tenet Children's Hospital of Michigan as an Environmental Services/Custodial Manager for the Detroit area.  This is an acute care, 225 bed hospital and specialty facility for children located in the heart of Detroit, MI and is part of Tenet Health Systems.  An individual with a history of driving excellent operational results desired. This is primarily a day shift position, working some weekends and holidays. Looking for a  "Difference Maker" to overall impact our patient satisfaction scores, employee engagement, and a passion for training. This individual will be responsible for managing a team of 35 front line Sodexo employees while maintaining a strong client relationship with the hospital.  Preferred candidates will be have excellent customer service skills and previous housekeeping experience. This manager will place a large focus on the patient experience, customer service, and positively affecting patient satisfaction scores.  

 

Previous experience in custodial and housekeeping in hotels, corporate facilities, or healthcare environmental Services departments is desired.  Position requires knowledge of Infection Prevention.  Experience in supervising a diverse employee, union population while providing excellent customer service is key to this role.  Preferred candidates will be have excellent customer service skills.  This manager will place a large focus on the patient experience, customer service, and positively affecting patient satisfaction scores.  The position reports directly to the Operations Manager and will cover two locations for the account.  Looking for an individual with healthcare management experience in the support service arena with a passion for environmental services.   

 

 

Benefits: 

Sodexo offers you a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment.  

 

At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the success of our company.

 

 

Position Summary

Supervises hourly staff providing custodial service to client. Responsible for work force planning, Quality Assurance training and administrative functions for designated area. Typically reports to General Manager or Operations Manager.

 

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED Basic Management Experience - 1 yearSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.