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About this job

Position Summary:
Works closely with Branch Manager to ensure efficient operation of the Cash Room. Responsible for maintaining accurate records of Cash Room related transactions. Follows-up and maintains Branch Manager aware of discrepancies, debits, and bad checks. Responsible for distribution of cash when registers are opened and collection when closed.

Essential Functions:

  • Ensures friendly, efficient and professional customer service.
  • Ensures compliance with established policies and procedures.
  • Ensures Cash Room and key box are locked at all times and money is kept secured at all times.
  • Maintains records of monetary transactions such as safe counts, toll vouchers, coupons, returned checks, coin orders, petty cash, IOUs and key inventory.
  • Ensures each business day is properly closed and balanced
  • Follows proper procedure for armored car pick-ups.
  • Enters data such as returned check fee into proprietary software
  • Reviews bank website on a daily basis in order to review bad checks and debits (cash or check shortages)
  • Reviews weekly e-mails from bank concerning credit inquiries.
  • Cashes out cashiers at end of each shift, maintains records of discrepancies and issues corrective consultations for discrepancies above policy tolerance.
  • Maintains employee break sheets.

Other Responsibilities:

  • Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

  • Minimum 2 years similar experience
  • Ability to effectively present information and respond to questions from managers, employees, and customers
  • Ability to calculate figures, and amounts such as discounts, interest, and proportions.
  • Effective oral and written communication skills.
  • Commitment to company values and strong customer orientation.

Work Environment:

  • For the most part the ambient temperature will be moderate.
  • The work is performed sitting, standing and walking – must be able to sit, stand or walk for up to 4 hours without a break
  • Pace is job-set, meaning the pace varies depending on the customers’ activities.
  • There will be industrial vehicles (forklifts, Hilo) moving material throughout the warehouse.