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Hours Full-time
Location Kennesaw, GA
Kennesaw, Georgia

About this job

Description


All positions are located on site in our Kennesaw call center.

Call Center Representative Job Duties:

  • Answers inquiries by clarifying desired information; researching, locating, and providing information.

  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

  • Fulfills customer requests by clarifying desired information; completing transactions; forwarding requests.

  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

  • Maintains call center database by entering information.

At Alorica, we value our employees and offer a competitive pay and an encouraging, supportive environment with constant training, professional development, recognition programs and a wide variety of career advancement opportunities. Your growth opportunities are endless!

"Making lives better one interaction at a time." BUILD - CONNECT - DRIVE

Equal Opportunity Employer/Minorities/Female/Disabled/Veteran


If you are interested, Please contact Yosly.Rogers@alorica.com

GET TO KNOW ALORICA.

Alorica is one of the biggest companies you've never heard of. We only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with over 90,000 employees in more than 100 locations around globe.

Working at Alorica means having the freedom to explore all kinds of career opportunities. You can choose from several positions - customer service, tech support, management - serving a wide variety of clients in healthcare, insurance, finance and consumer technology.

Alorica offers fun, challenging opportunities for personal and professional development. We want you to have fun and succeed, because when you're at your best, that's when we're at our best.

Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.

You ready? Let's do this.


Qualifications


Qualifications and Education:
HS diploma or GED
Must be at least 18 years of age
2-3 years of customer service experience, preferred
1 year of call center experience, preferred
Must be able to pass background check and a drug screen
Available to work Nights, Weekends, and Holidays


About Alorica:
Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

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