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Client Care Coordinator- Home Care
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Somerset, NJ Somerset, New Jersey |
About this job
Job Description
Home Instead Senior Care in Somerset New Jersey, is looking for a CLIENT CARE COORDINATOR to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community. Home Instead Senior Care provides a variety of services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. The CLIENT CARE COORDINATOR must have a minimum of 2 years experience in home care, health care or a senior related industry. He/she is expected to perform a variety of duties that relate to client care including answering telephone inquiries, care consultations with potential clients and family members, and quality assurance visits.
Responsibilities:
Qualifications:
We offer paid holidays and paid time off
All qualified applicants will receive consideration and will be treated throughout their employment without regard to race, color, creed, religion, sex, national origin, ancestry, age, disability, marital status, affectional or sexual orientation or any other protected class status under applicable law. Additional testing for the presence of illegal drugs in your body is required prior to employment.
Find out more about Home Instead Senior Care at www.homeinstead.com/596.
Home Instead Senior Care in Somerset New Jersey, is looking for a CLIENT CARE COORDINATOR to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community. Home Instead Senior Care provides a variety of services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. The CLIENT CARE COORDINATOR must have a minimum of 2 years experience in home care, health care or a senior related industry. He/she is expected to perform a variety of duties that relate to client care including answering telephone inquiries, care consultations with potential clients and family members, and quality assurance visits.
Responsibilities:
- Answer telephone inquiries from prospective clients / family members / referral sources
- Conduct Care Consultations with prospective clients / family members to discuss their needs and provide solutions
- Monitor and log both client and CAREGiverSM activity; including follow-up on CAREGiver assignments and client service
- Conduct client/CAREGiver introductions as needed
- Develop and maintain positive relationships with clients/family members through quality assurance visits and phone calls
- Work with the Director of Nursing and other team members to coordinate various aspects of client care
- Organize and participate in semi-annual CAREGiver evaluations
Qualifications:
- Two years experience in home care, health care or senior-related industry required
- Must have computer skills and be proficient in Word and Excel
- Must have the ability to work evenings or weekends as required
- Possess a valid drivers license and auto insurance
We offer paid holidays and paid time off
All qualified applicants will receive consideration and will be treated throughout their employment without regard to race, color, creed, religion, sex, national origin, ancestry, age, disability, marital status, affectional or sexual orientation or any other protected class status under applicable law. Additional testing for the presence of illegal drugs in your body is required prior to employment.
Find out more about Home Instead Senior Care at www.homeinstead.com/596.
Each Home Instead franchise is independently owned and operated.
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