Customer Services Representative

Call Center Customer Services Representative

Looking for team members to provide amazing cutomer service in a casual welcoming team environment.

There will be heavy phone communication with guest, taking orders, processing returns, description of products. You will be utilizing their proprietary computer system to navigate guest accounts, process online orders, and respond to inquiries. Expectation is to provide extraordinary guest service for all inquires on products and services. Sell product and place guest orders in computer systems. Follow-up on guest inquiries not immediately resolved. Recognize, document and escalate guest concerns to the Team Leader or Manager.
Demonstrate a sense of urgency, maintain guest confidentiality, and
work collaboratively in team environment to achieve guest, team, department, and line of business commitments. Other special projects as requested by Team Leader/Manager

Must be open to all shifts - 7 days a week and available from 6:00 AM to 6:00 PM

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.