Environmental Services / Custodial Manager 2

Sodexo's Health Care Division is seeking a Environmental Services Manager 2 for an acute care hospital in the greater Los Angeles market. The hospital operates 24 hours a day, seven days a week with an hourly workforce speaking predominately Spanish. This position requires a flexible schedule may include some weekends and holidays.Relocation is not offered at this time. 

 

The ideal candidate will have an understanding of Hospital, Joint Commission, Floor-Care, Sodexo Systems,  and other regulatory guidelines; previous custodial experience in a hospital environment,  the ability to communicate well with all levels of individuals from patients to hospital administration; a commitment to customer service.  At Sodexo Health Care, patients are at the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.  We deliver our promise through experienced on-site management and a motivated staff. 

 

The Ideal candidate must be/have:

 

• Flexible and have the ability to work in a fast-paced environment.
• Customer focused to enhance and improve the experience of the patients and staff.
• Actively involved in Diversity Awareness.
• Able to lead and communicate effectively.
• Results and safety driven.The "Hands-On" manager primarily handles day to day operational functions and ensures unit level, corporate, employee relations, safety, training, and unit operating systems compliance.
• Highly involved in driving HCAHPS scores and patient satisfaction to meet or exceed set target. 
• Preferred: Bi-Lingual with ability to communicate (speak and write) in English and Spanish.
• Required: Good working knowledge of state & federal employment law; solid computer skills using Microsoft Word, Excel (able to create formulas), and PowerPoint; good communication and presentation skills; detailed oriented, and well organized.

 

The "Hands-On" manager primarily handles day to day operational functions and ensures unit level, corporate, employee relations, safety, training, and unit operating systems compliance. Managing in a strong union environment is a plus but not a requirement.Required: Good working knowledge of state & federal employment law; solid computer skills using Microsoft Word, Excel, and PowerPoint; good communication and presentation skills; detailed oriented, and well organized. 

 

High energy for fast paced environment. Client engagement and patient satisfaction is essential for the success of this role. 

Supervises hourly staff providing custodial service to client. Responsible for work force planning, Quality Assurance training and administrative functions for designated area. Typically reports to General Manager or Operations Manager.

 

 

Basic Education Requirement - High School Diploma or GED Basic Management Experience - 1 yearSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.