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Hours Full-time, Part-time
Location Concord, CA
Concord, California

About this job

Accept and respond to incoming monitoring signals, manage incoming phone calls and customer requests.

  • Handle 100+ inbound/outbound calls on a daily basis.
  • Answer and follow-up incoming signals, alarm and trouble.
  • Initiate outbound calls to customers, police agencies and emergency contacts.
  • Provide customer service when needed.Coordinate with service technicians regarding service issues.
  • Process daily printouts of alarm activity.
  • Identify solutions to daily problems.
  • All other miscellaneous responsibilities and other duties as assigned.




About Aerotek:


Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.