Carts Co-Worker

ABOUT THE JOB- Carts Co Worker

YOUR ASSIGNMENT Your tasks will include:

• Provide visitors with a positive shopping experience by ensuring customer service standards are met or exceeded
• Assist customers in loading merchandise into vehicles and in returning merchandise
• Retrieve carts from parking areas and ensure that the loading zone remains clear
• Maintain a balanced cart flow throughout the store/home delivery areas
• Disassemble AS IS merchandise when required
• Report inoperable equipment to managers
• Maintain outside area, ensuring it is fully stocked with twine, etc.
• Work closely with the furniture pick up and warehouse staff to ensure the integrity of merchandise pulls
• Complete general routines and ensure housekeeping is of the highest standard.
• Adhere to inventory control procedures and security policies
• Demonstrate a good understanding of policies, routines and procedures within your area of responsibility.
• Communicate to managers any customer issues/concerns that cannot be resolved
• Promote a safe working environment for fellow co-workers, customer and visitors by reporting any safety hazards, concerns or ideas for improvement.

YOUR PROFILE Your knowledge, skills and experience include:

0-6 months of experience in the following knowledge areas:

• Good customer service, and verbal communication skills.
• Experience in a customer service environment
• Capabilities/Motivation:
  • Knowledge and interest in Home Furnishings
  • Effective verbal and written skills in the English language
  • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
  • Ability to work independently and in groups.
  • Basic computer skills
  • Prefer fast-paced, retail work environment

GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.Candidates must be available to work nights and weekends. Hour Levels are between HL1 (12-20) and HL2 (20-32).