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est. per hour
Part TimeTelephone Sales Representative
•30 days ago
| Hours | Part-time |
|---|---|
| Location | Dayton, OH Dayton, Ohio |
About this job
Description
Position Title: Outbound Telephone Sales Rep
Part Time Hourly
POSITION SUMMARY:
Place outbound calls to sell newspaper subscriptions. Maintain a high focus on quality order including collecting payments and selling auto-renew subscriptions. A continuous and consistent personal demeanor, strong salesmanship and an empathetic customer service approach is essential to drive a positive customer experience and generate optimal results. Representatives should be computer proficient and specifically need familiarity with MS office applications (excel & outlook), internet based applications and data entry systems.
JOB DUTIES:
90% - place outbound sales calls
5% - inbound calls and call backs
5% - results tracking or other tasks assigned by management
JOB TASKS
- Call and sell new and previous subscribers who have stops for nonpayment or other controllable stop reasons
- Inbound call back line from messages left on machines.
- Take ownership of customer issues, take action to address any issues and follow up as necessary to ensure continued resolution.
- Proper entries and documentation in circulation system for tracking and reporting purposes.
- Drive digital engagement by confirming emails, registering accounts for digital access and conversations to inform customers of our digital products.
Qualifications
Qualifications
- Previous customer service experience
- Basic computer skills
- Good phone skills and professional phone presence
- Self-motivated and results driven
Organization:Cox Media Group
Primary Location:US-OH-Dayton-1611 S Main St
Employee Status:Regular
Job Level:Individual Contributor
Shift:Day Job-
Travel:No
Schedule:Part-time
Unposting Date:Ongoing
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