Talent Acquisition Operations Manager (110629) - Full-time

Are you ready to explore the corporate side of retail? The TJX Companies, Inc. is the leading off-price apparel and home fashions retailer in the U.S. and worldwide. Our brands include T.J. Maxx, Marshalls, HomeGoods and Sierra Trading Post, as well as tjmaxx.com and sierratradingpost.com in the United States; Winners, HomeSense and Marshalls in Canada; T.K. Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and tkmaxx.com in the U.K.; and Trade Secret in Australia. With nearly $31 billion in revenues in 2015, more than 3,600 stores, and approximately 216,000 Associates, success is always in style at TJX. We at TJX understand that both our customers and the talent pool from which our Associates come are increasingly diverse. Our core values of respect, integrity and fairness are inherent in the relationships we build with each other, our vendors and our customers. We are committed to leveraging the differences among our Associates and customers to create both a diversified mix of talent within TJX and a diversified mix of merchandise within our stores. We consider the unique views and opinions of our Associates to be key to our growth and success in the future.

Summary

Leads Talent Acquisition Coordinators to deliver a consistent and positive TJX employment brand experience to all candidates.

Key Responsibilities

• Aligns all Talent Acquisition Coordinator functions and behaviors to the Talent Acquisition vision; acquire the best talent.

• Develops, designs and implements candidate/employment best practices including interview scheduling processes, candidate logistics, candidate and internal leader scheduling, on-site candidate experience, internal candidate interview packages.

• Ensures all recruitment and employment best practices are applied consistently to every candidate and process.

• Leverages tools, resources and data to design and implement innovative improvements to the recruitment experience.

• Measures and evaluates the return on investment with all expenses, projects and applied processes.

• Creates metrics to measure performance as well as candidate and hiring manager experience.

• Models and delivers the TJX values of respect, fairness, honesty, friendliness and fun.

• Teaches Talent Acquisition Coordinators the fundamentals of candidate management including: communication with candidates and internal leaders, planning and routines, calendar management, travel logistics and selling TJX employment opportunities.

• Ensures Talent Acquisition Coordinators to deliver a world-class candidate experience.

• Trains Talent Acquisition coordinators on how to evaluate candidate resumes, conduct candidate assessments and evaluate a candidate’s experience as aligned to the job description and requirements.

• Responsible for ensuring Talent Acquisition Coordinators to act as a business partner and liaison to both recruiters and hiring manager.

• Facilitates problem-solving of others

• Develops staff through stretch assignments, frequent discussions and Individual Development Plans (IDPs)

• Drives sense of urgency and understanding regarding the need to staff open positions.

• Evaluates workload and priorities. Balances assignments throughout the Talent Acquisition Coordinator organization.

• Solves problems quickly by leveraging available tools, resources and people.

Skills/Knowledge

• Strong understanding of Recruiting and HR Concepts, policies and procedures

• Demonstrated success developing direct reports

• Adapts style in order to engage, build relationships with and influence at all levels of the organization

• Excels at communicating clearly and concisely with all levels of leadership; written and verbal

• Actively listens and tailors message(s) to audience while monitoring verbal and non-verbal behavior

• Demonstrates creative/innovative problem solving skills leveraging tools, data, resources and people to solve problems.

• Thinks critically and is able to identify the root cause of a problem.

• Displays organizational agility by considering all business and people implications before implementing a solution.

• Values, solicits and incorporates diverse opinions.

• Delivers results to the organization within agreed upon timelines, budget guidelines, company policy and job performance expectations.

• Demonstrated ability to handle confidential and personal information.

• Proficiency in Microsoft Office

Education and Experience Requirements

Minimum Formal Education

Bachelor’s Degree or equivalent experience

Minimum Experience

7+ years Recruiting and/or HR experience

What's In It For You?

At the TJX Companies, Inc., conveniently located directly off both the Mass Pike and Route 9, you'll not only enjoy the security of working for a stable and profitable industry leader, but you'll also enjoy the benefits that go along with it, such as: Medical/Dental/Life insurance, Associate Discounts and a Savings/Profit Sharing 401(k) Plan.

Click Here for a full list of the benefits of working for The TJX Companies, Inc.
TJX is an equal opportunity employer committed to workplace diversity.

Posting Notes: Framinham || MA