Marketing Representative - Full-time

The Job Window has an opening for a Marketing Representative on behalf of our client, a Oxnard area marketing firm and outreach organization sponsored by some of the most prestigious and nationally recognized telecommunication clients. Our client is one of the fastest growing outreach programs in their area with a network impacting thousands of individuals nationwide.

Our client’s team is their greatest asset, and they strive to create an environment where everyone has the tools, feedback, and opportunity to excel and grow professionally. Our client needs a Marketing Representative to help shape their company and connect them to local communities.

Our client’s mission is to ensure that their community has communication outlets and services to better their economic circumstance; they strive to significantly improve the tools necessary to provide stability for low income families in the Oxnard area.  They are looking to recruit an intelligent, driven leader who is passionate about the community and embodies their five culture drivers:

• Dream Big, Plan Wisely
• Break Down Walls
• Think Critically, Speak Up, Deliver with Pride
• Inspire Through Trust, Lead By Example
• Be Unstoppable

The Marketing Representative acts as a liaison between our client’s outreach program and its members or potential members.  They are responsible for assisting members or potential members with issues and/or inquiries they may have about their applications. This role is responsible for receiving and addressing member inquiries, resolution of member complaints, client education, retention of membership.

Responsibilities of the Marketing Representative:

• Interacting directly with customers to provide information in response to inquiries, concerns and questions about their product offers.
• Assisting members in enrollment and provider services.
• Following-up on customer inquiries and complaints that have not been resolved.
• Communicating effectively to members to ensure members understand expectations of their concerns.
• Performing research on billing inquiries and claims to provide service.
• Acting as a liaison between the member and various departments to address concerns.
• Additional duties as assigned. 

Requirements:

• Maintains a high energy attitude
• Interested in learning work ethics and motivational skills
• Strives for growth in a team dynamic
• Open to management training

Our client believes in fair opportunities and would like to welcome all candidates who desire to expand their career and become a major contributor to their company. If you have no or little experience, our client provides full training and support to candidates.
 
Submit your resume to (routing email) for consideration.