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in Akron, OH
Hot Topic Sales Associate - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Akron, OH Akron, Ohio |
About this job
Hot Topic Sales Associate
Primary responsibility of a Sales Associate of Hot Topic is to assist in achieving store objectives with regards to sales and shrink, and serve customers using selling skills.
ACCOUNTABILITIES
* Provides a shopping experience that will encourage customers to return by demonstrating good product knowledge, friendly personal presentation, and professional handling of difficult situations
* Covers the sales floor zone as assigned
* Performs cash register functions as required and ensures accuracy and efficiency
* Shares music knowledge and information with customers and members of store team
* Assists planogram changes including store map, wall, fixture, merchandising mix, etc.
* Follows the visual standards for proper presentation, and housekeeping standards or cleanliness and neatness
* Communicates fashion trend information to management and respective HQ partners
* Complies with loss prevention policies and procedure
* Is aware of activities on the selling floor, informs management of suspicious activities and appropriately responds to these activities as necessary
* Understands and complies with Company policies and procedures
* Assists in the organization of backroom including stocking and arranging products and supplies
* Performs other duties as assigned
* Works and communicates well with others, regardless of position, to achieve best results
* Appropriately represents the store to customers and co-workers
* Maintains professionalism at all times
* Takes direction well and follows through with SM/ASM on assignments
* Takes responsibility for own performance and consistently meets commitments
REQUIREMENTS
Experience & Education
* Previous retail store experience preferred
* Minimum of 18 years of age
Competencies & Skills
* Demonstrated excellent customer service skills
* Strong verbal communication skills
* Can do attitude and a team player
Physical Requirements (with or without reasonable accommodation)
* Able to stand and walk around during scheduled hours
* Able to pack /unpack shipments, arrange and move store fixtures and merchandise packages weighing up to 50 pounds
* Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.
* Able to use store equipment including cash registers, sensors, cutters, scissors, hand truck, etc.
* Able to remain calm and focused under pressure
Primary responsibility of a Sales Associate of Hot Topic is to assist in achieving store objectives with regards to sales and shrink, and serve customers using selling skills.
ACCOUNTABILITIES
* Provides a shopping experience that will encourage customers to return by demonstrating good product knowledge, friendly personal presentation, and professional handling of difficult situations
* Covers the sales floor zone as assigned
* Performs cash register functions as required and ensures accuracy and efficiency
* Shares music knowledge and information with customers and members of store team
* Assists planogram changes including store map, wall, fixture, merchandising mix, etc.
* Follows the visual standards for proper presentation, and housekeeping standards or cleanliness and neatness
* Communicates fashion trend information to management and respective HQ partners
* Complies with loss prevention policies and procedure
* Is aware of activities on the selling floor, informs management of suspicious activities and appropriately responds to these activities as necessary
* Understands and complies with Company policies and procedures
* Assists in the organization of backroom including stocking and arranging products and supplies
* Performs other duties as assigned
* Works and communicates well with others, regardless of position, to achieve best results
* Appropriately represents the store to customers and co-workers
* Maintains professionalism at all times
* Takes direction well and follows through with SM/ASM on assignments
* Takes responsibility for own performance and consistently meets commitments
REQUIREMENTS
Experience & Education
* Previous retail store experience preferred
* Minimum of 18 years of age
Competencies & Skills
* Demonstrated excellent customer service skills
* Strong verbal communication skills
* Can do attitude and a team player
Physical Requirements (with or without reasonable accommodation)
* Able to stand and walk around during scheduled hours
* Able to pack /unpack shipments, arrange and move store fixtures and merchandise packages weighing up to 50 pounds
* Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.
* Able to use store equipment including cash registers, sensors, cutters, scissors, hand truck, etc.
* Able to remain calm and focused under pressure