Senior Patient Service Representative - San Antonio, TX - Full-time / Part-time

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)
 
Primary Responsibilities:

Greets patients as they arrive and manages 20 minute wait time
Assists patient with intake processes including copying required documents
Collects co-payments, co-insurance and deductibles and issues receipts
Manages cashier box and daily deposits according to company policies
Processes walk-in patients and visitors
Answers phones and schedules appointments
Manages medical records (maintains, files/scans, prepares for schedule)
Ensures all correspondence is scanned and/or filed in timely manner.
Processes requests for medical records release and maintains appropriate logs, etc.
Performs all other related duties as assigned

Required Qualifications:

High school graduate or GED
1+ years of related work experience including data entry
Working knowledge of medical office procedures and medical terminology
Ability to accurately sort and file materials by alphabetic or numeric systems
Effective communication and customer service skills
This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
Preferred Qualifications:

Spanish Bilingual
ICD 9 and CPT coding experience
Physical & Mental Requirements:

Ability to lift up to 100 pounds
Ability to push or pull heavy objects using up to 100 pounds of force
Ability to stand for extended periods of time
Ability to use fine motor skills to operate equipment and/or machinery
Ability to properly drive and operate a company vehicle
Ability to receive and comprehend instructions verbally and/or in writing
Ability to use logical reasoning for simple and complex problem solving
Occasionally requires exposure to communicable diseases or bodily fluid
Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 90,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: Patient services representative, customer service, bilingual, Wellmed, San Antonio, TX, Texas