Pharmacy Technician - Albany, NY - Full-time / Part-time

Position Description:

Energize your career with one of Healthcare’s fastest growing companies.  
 
You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.
 
This opportunity is with one of our most exciting business areas: Optum –a growing part of our family of companies that make UnitedHealth Group a Fortune 17 leader.
 
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.The Pharmacy Technician is responsible for answering incoming calls/completing outbound calls to/from patients, physicians and pharmacists while ensuring a high level of customer service and maximizing productivity.Positions in this function perform various duties related to the fulfillment of prescription orders. Interprets physicians' prescriptions and creates order, accesses, inputs, and retrieves prescription information from computer system, verifies whether order is reimbursable. Dispenses any or all of the following: unit doses, specialty pharmaceuticals and injectibles; may compound medications. Consults with customers, patients and/or physicians regarding use of medications and potential drug interactions. Consultations may be telephonic or in person. Reviews and approves/denies requests for prescription prior authorizations. Pharmacists must have a current license without restrictions and Pharmacy Technicians must have current state license or national certification without restrictions based on regulatory requirements of worksite.Primary Responsibilities:


Entering prescriptions and verifying appropriate information
Contacting patients, pharmacists and doctor's offices to resolve claims issues
Processing prescriptions (from intake to order completion)
Resolving customer issues; ensuring accurate information is provided
Constantly meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record
Other tasks as assigned
Moderate work experience within own function
Some work is completed without established procedures
Basic tasks are completed without review by others
Supervision/guidance is required for higher level tasks

Required Qualifications:

High School Diploma or GED
3+ years of pharmacy technician experience
Familiarity with computers and Windows PC applications (this includes the ability to learn new and complex computer system applications)
Basic knowledge of drug terminology, pharmaceutical calculations, and drug use
Available to work 10:00 am - 6:00 pm Monday through FridayPreferred Qualifications:

National pharmacy technician certification or Pharmacy Technician license in the state of New YorkSoft Skills:

Good communication and problem solving skills - will be using the phone to communicate with patients and physicians offices
Must be an independent thinking
Strong organization skills
Time management - able to meet daily deadlinesPhysical Requirements and Work Environment:

Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods of close vision looking at a computer monitor
Service center environment with moderate noise level due to Representatives talking, computers, printers, floor activity
OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.
 If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance.  Join us and start doing your life’s best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.