Shift Supervisor - Full-time / Part-time

Assist the General Manager by managing the daily operations of the bakery-cafe to ensure company standards are maintained and continually improved.

Fundamental Job Duties and Responsibilities

Essential Functions

• Complete knowledge of bakery menu items and preparation.
• Assist in the development, supervision and monitoring of all Associates.
• Communicate and ensure adherence to all bakery-cafe policies and procedures.
• Perform operational activities such as inventory control, scheduling, and sanitation, planning, maintaining stock and monitoring food supplies.
• Support the General Manager and make operational decisions in his/her absence.
• Incorporate the 5 concept values into daily operation of the bakery-cafe.
• Assist in helping the bakery-cafe adhere to P.E.G.S. standards.
• Maintain Quality Bakery-Cafe Operations While Ensuring Guest Satisfaction.
• Establish and build positive relationships with guests to ensure satisfaction and continued sales.
• Assist in ensuring the bakery-cafe is staffed to maintain company essence and quality standards.
• Management and Development of Associates
• Supervise the daily operation of the bakery-cafe.
• Assist the General Manager in hiring, training, evaluating anddisciplining associates.
• Act as a role model and demonstrate professional behavior with associates.

Physical Demands of the Essential Functions:

• Ability to stand for up to twelve hours.
• Good mobility.
• Ability to lift up to 50 pounds.
• Ability to work well under pressure.

Working Conditions while performing the essential functions:

• Fast paced, multi-tasked environment.

Qualifications Needed (education and skills)

• IL Food Service Sanitation License
• Ability to plan, motivate and develop others.
• Excellent communication, interpersonal and customer service skills.
• Ability to work well independently and as part of a team.

Bargaining Agreements and Contracts

• Ability to pass background check
• Reference checks

This job description describes a general category of jobs. Employees may be assigned other duties in addition to or instead of those described above. Any duties are subject to change at any time according to the changing needs of our organization.

Job number: 646140
Category: Restaurant Staff
Location: MA, Watertown, 321 Arsenal Street Ste 3