Shift Manager - Full-time / Part-time

You are applying for work for a franchisee of Noodles & CO - Hamra Management Company LLC, not Noodles Corp or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees.

SUMMARY
We’re looking for a Shift Manager who thrives in a restaurant setting and is looking to ultimately take their career to the next level in management. This is you if…you thrive on challenge and continually look for opportunities to learn. Are as comfortable taking responsibility as you are in delegating it. You know guest satisfaction always takes priority but efficient restaurant operations makes this possible. You’re friendly, positive and enthusiastic at every turn.

RESPONSIBILITIES

• Effectively leads the restaurant during a shift to ensure that excellent restaurant operations are consistently achieved
• Lead each shift by delegating duties, assigning specific tasks and ensuring team members are prepared for each day
• Responsible for the training and development of team members
• Contributes to a team environment by recognizing and reinforcing individual and team accomplishments
• Follow inventory control procedures and guidelines
• Follow Noodles & Company’s operational policy and procedures, including those for cash handling and safety/security, to ensure the safety of all teams members and guests during each shift
• Assist with labor management costs
• Acts with integrity, honesty and knowledge that promotes the culture of Noodles & Company
• Must proficient in each area of the restaurant in order to help where ever needed
• Maintain cleanliness and organization throughout the restaurant and ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Work as a team to prepare restaurant for each shift
• Ability to manage time effectively while meeting all job responsibilities
• Maintains a positive work environment for team members and guests during each shift
• Greet guest to make them feel welcome and comfortable
• Prepare food including noodles, salads, soups, and sandwiches
• Ensure that team members prepare food items according to Noodles & Company standards of quality, consistency and timeliness
• Check food quality and food temperatures throughout the day to maintain company and HACCP rules and regulations
• Follow sanitation and safety procedures including knife handling and kitchen equipment
• Maintains regular and consistent attendance and punctuality

KNOWLEDGE/SKILLS/REQUIREMENTS

• Excellent guest service skills required and have the ability to communicate efficiently to help keep all team members informed
• Must be able to take direction and delegate responsibilities and work in a fast paced environment.
• Team oriented, adaptable, dependable, and strong work ethic
• Ability to work nights, weekend and holidays
• Must be at least 18 years of age or 21 when required by alcohol laws

EXPERIENCE

• Previous management or leadership experience required
• Customer service experience preferred, preferably in a restaurant environment

Physical Requirements

• Standing/walking: Remaining on one’s feet in an upright position at a work station or moving about a work area. 75% or more of the time.
• Sitting: Remaining in the normal seated position. Up to 25% of the time.
• Carrying: Moving an object, usually by holding it in hands or arms or on shoulders. Weights vary from 20lbs (75% of the time) to 55lbs (up to 25% of the time).
• Lifting: Raising or lowering an object from one level to another using hands, arms and/or shoulders, back and legs. Weights vary from 20lbs (75% of the time) to 55lbs (up to 25% of the time).
• Pushing/pulling: Exerting force on an object so that the object moves away from/toward the force.Weights vary from 25lbs (26%-74% of the time) to 100 lbs (up to 25% of the time).
• Climbing: Ascending or descending ladders, stairs, ramps, poles and the like, using feet and legs, and/or hands and arms. Up to 25% of the time.
• Stooping: Bending body downward and forward by bending body down at the waist. 26% to 74% of the time.
• Kneeling: Bending legs at the knees to come to rest on knee or knees. Up to 25% of the time.
• Crawling: Moving about on hands and knees or hands and feet. Up to 25% of the time.
• Reaching: Extending hand(s) and arm(s) in any direction. 75% or more of the time.
• Handling: Seizing, holding, grasping, turning or otherwise performing precision work with hands. 75% or more of the time.
• Knife handling for cutting and food preparation. Up to 25% of the time.
• Bending/twisting: Continual, intermittent flexion or rotation of the wrist or spine. 75% or more of the time.
• Grill/Sauté Exposure: Use of/proximity to grill or sauté on a regular basis. Heat exposure. Up to 25% of the time.
• Talking: Expressing or exchanging ideas by means of the spoken word. 75% or more of the time.
• Hearing: Receiving detail information through oral communication. 75% or more of the time.
• Tasting/smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors. 75% or more of the time.
• Computer usage or other special equipment to be operated. 26% to 74% of the time.
• Washing dishes/cleaning: Exposure to water and cleaning chemicals. 26% to 74% of the time.
• Exposure to allergens including; peanuts, tree nuts, soy, milk, eggs, fish, shell fish, wheat & gluten. 75% or more of the time.

Job number: 640041
Category: Restaurant Staff
Location: MA, Woburn, 299 Mishawum Rd