Manager, Testing & Deployment - Full-time

Charter Spectrum currently seeks a Manager, Test & Deployment for our Business Integration & Implementation (BI&I) Test & Deployment Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Essential Job Functions:
The BI&I Test & Deployment department at Charter Communications is responsible for validating the end-to-end functionality and operational readiness of Spectrum Enterprise products and operational capabilities and supports the successful launch of new products, features, and operational enhancements. This includes inputs to development planning, execution of test preparation activities, operational documentation validation, test reporting, deployment planning, and post-launch support. Essential job functions include:
-Comprehend the end-to-end functions and operations of complex voice, data, or video products.
-Develop a comprehensive test strategy as well as detailed test scenarios and test plans.
-Execute or manage the execution of test strategy.
-Clearly describe, document, and report on test plans, execution, and troubles found in the testing cycle.
-Work with management and team members to develop and execute to detailed test schedules.
-Assess system impacts and priority of problems encountered.
-Suggest ways to mitigate risks when issues are encountered.
-Assist markets and operational SME in post-launch service delivery and issue resolution.
-Exhibit creativity, curiosity, and confidence and the ability to work well in teams and independently.

Job Requirements:
Strong analytical skills. Excellent organizational skills. Strong attention to detail and quality of work. Ability to handle sensitive and/or confidential material and information appropriately. Self-starter with keen focus on follow through and ability to multi-task. Outstanding interpersonal skills. Strong writing and communication skills. Proven creativity and innovative problem solving skills. Demonstrated ability to work with management requests in an extremely dynamic environment.

Candidate Qualifications:
-Minimum of 5 years of relevant work experience in Cable and/or telecommunications background, in a technical and/or product leadership role
-Experience with/Knowledge of voice, data, or video products or services and the supporting architecture, processes, and/or workflow.
-Experience with software/system development and deployment life cycles, including waterfall and agile methodologies
-Experience in the development of test schedules, procedures, plans, and results documentation.
-Experience performing systems or integration testing and troubleshooting.
-Strong analytical skills.
-Project Management experience.
-Product Development Lifecycle experience.
-Ability to work with geographically distributed teams to assign, schedule, and execute work successfully.
-Ability to work in a fast paced environment handling multiple tasks simultaneously and meet deadlines.
-Excellent interpersonal, organizational, and communication skills.


Education and Experience:
Bachelor's degree (B.A. or B.S.) from four-year college or university; or equivalent training, education and experience.

Travel Requirements:
Travel 15 %