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in Park City, UT

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Hours Full-time, Part-time
Location Park City, UT
Park City, Utah

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

Purpose/Objective:

Provide pool and spa guests with extraordinary experiences through customer service and pool deck presentation.

Duties/Responsibilities:

  • Provide superior service to our pool and spa guests at all times, creating a relaxing and exceptional experience.
  • Check in guests and owners at pool desk, sell pool retail, and assist with towels.
  • Maintain the pool deck, addressing housekeeping duties, straightening furniture, and other related tasks.
  • Answer a variety of questions from guests and handle routine problems, referring more unusual or difficult problems or complaints to supervisor or other appropriate staff members.
  • Take food and drink orders.
  • Relay maintenance requests to proper staff members.
  • Answer phone calls.
  • Handle emergencies that arise when on duty alone, notifying appropriate personnel.
  • Perform other tasks as assigned.
  • Must have a flexible schedule, including working weekends and holidays.

Qualifications:

  • Ability to converse clearly and comfortably with many different types of people.
  • Ability to deal courteously and efficiently with customers and other company personnel.
  • Neat appearance and good social manners.
  • Ability to learn a variety of information about the company’s lodging and recreational facilities, packages and services, as well as general information about the area.
  • Basic computer and phone skills.
  • Attention to detail and cleanliness is a must.
  • Must be at least 21 years of age, and will be required to obtain Utah Alcohol Certification upon hiring.

Becoming part of the Park City team means you’re joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America’s largest mountain resort, Park City has a pulse that’s as charming as it is rewarding. Join our team and come experience all that Park City has to offer.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 131137