Store Manager - Full-time

Goodwill of Western Missouri & Eastern Kansas has a rich, 120 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of donated items provides funds that stays local, supporting thousands of job-seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in this community. That's why 90¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders' pockets.

Our agency is evolving. We're looking for new leaders and team members who want more than just a job. With a $30 million operating budget and a lot of room to grow, now is the time to join the next generation of Goodwill.

Visit www.mokangoodwill.org to learn more about our agency.

Goodwill of Western Missouri & Eastern Kansas provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, age, disability or genetic information, and encourages people of all backgrounds to apply for available positions. Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425 x300.

These positions are responsible for the supervision of all employees and the day to day operations of a retail location that processes donations. A store managers priorities include but are not limited to the following:

Financial:

• Generating revenue
• Maintaining the appropriate ratios of expense, revenue and salaries
• Meeting budget numbers
• Maintaining appropriate security of cash and keys

Personnel:

• Managing personnel in the daily completion of job duties
• Development of management staff to ensure succession
• Ensuring compliance to policies and procedures
• Ensuring appropriate staffing levels in all areas of store operation

Production:

• Managing the process to ensure maximum efficiency
• Meeting production numbers as set by divisional management
• Ensuring loss prevention and process flow guidelines are followed

Safety:

• Ensure all staff is properly trained on safety expectations and procedures
• Oversee the physical safety of the back room and sales floor
• Ensure communication of safety issues and concerns to ensure quick resolution

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The Store Manager must be able to display the following:

• Set priorities to meet daily, weekly and monthly goals
• Manage the personnel process for the store: hiring, discipline, development and termination
• Communicate with support departments and division management regularly to ensure goals are met
• Ensure compliance to policies and procedures designed to protect personnel, donated goods and cash
• Handle day-to-day management decisions with confidence, good judgment and minimal intervention
• Ensure a positive customer experience at both sales floor and donation door.
• Demonstrate commitment to the mission of the organization
• Complete any special projects delegated by divisional management

These positions require someone who has more than one year of experience in supervision, preferably in a retail environment. A high school diploma or equivalent is required and a college education is preferred. Previous cash handling experience is required. Must be able to pass credit and Motor vehicle records checks and pass a drug screen.

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