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About this job

Virginia Tire & Auto is looking for Sales Associates/Customer Service manager to join our team at our Springfield Location. Reporting directly to the Store Manager, this position is directly responsible for the supervision of the Sales Associates.

At Virginia Tire & Auto we are Professional, Genuine, Attentive, and Forward thinking. We are looking for managers that can exemplify our values.The Position is expected to ensure the implementation of sales support and that high levels of customer service and satisfaction are upheld. Management experience required. All candidates must be well spoken and able to present themselves to others in a professional manner.

Overall duties include, but are not limited to:

  • Daily interactions with Customers
  • Sales process and workflow management
  • Customer service quality control
  • Training and development
  • Showroom management
  • Inventory management
  • Performance and expectation setting
  • Interviewing

WHO WE ARE

  • 2016 Top Family Owned Business in the DC area, as awarded by the Washington Business Journal
  • Best of NOVA Auto Repair winner 2013, 2014, 2015 by Northern Virginia Magazine
  • Top Shop in North America by Tire Review Magazine

WHY JOIN US?

  • Great Benefits -- Affordable Health Insurance, 401K, Short Term Disability, Free Gym Membership, Paid Vacation and Holidays
  • Competitive pay including commission
  • Opportunities for advancement, including training programs where you get paid to learn
  • Clean professional work environment with access to industry best tools and technologies

Education and Experience

  • High school diploma or its equivalency
  • Automotive-industry experience and expertise
  • The Sales Manager must have and maintain a valid driver's license.

JOB REQUIREMENTS

  • Ability to work efficiently and multi-task in a fast paced, busy shop environment with a smile and positive attitude
  • A professional personal appearance
  • Must have strong oral and written communication skills
  • An ability to read and comprehend instructions and information.
  • Selling and customer service skills in a retail environment
  • Demonstrated team leadership and management and mentoring skills
  • Conflict resolution skills
  • Ability to communicate effectively with customers and technicians
  • Ability to perform multiple parallel tasks.
  • Must be proficient in Microsoft office and have the ability to learn our internal software applications