Team Lead - Part-time

SUMMARY

This position is responsible for helping to accomplish the goals and objectives of the location while having fun and creating the best experience for our consumers. They will perform as Manager on Duty when the manager and assistant manager are not scheduled and ensure timely completion of opening and/or closing checklists.

ESSENTIAL DUTIES AND RESPONSIBILITIES- including but not limited to the following:

? Master all daily store tasks and assist in training new sales associates on performing these tasks

? Have an uncompromising level of business ethics and integrity

? Able to delegate responsibility effectively and provide clear directions to others

? Deliver a high level of operational excellence in all areas including visual merchandising, loss prevention, cash handling, inventory control, and safety and security of people and assets while adhering to applicable federal state, and local laws

? Works with Management Team to train staff on how to drive sales to fullest potential through continued development on key performance indicators, product knowledge, customer service standards, operational requirements and visual presentation.

Focus on Exceptional Customer Experience

? Greet each customer that is in the store/kiosk and provide prompt, courteous, and friendly service and thank each customer after each transaction

? Find out the customer's needs, recommend, select and help locate the right merchandise

? Lead by example and empower co-workers to do what it takes to create an exceptional customer experience

? Be a role model and motivate employees to attain individual and team sales goals daily

Key Competencies

? Good communication skills (verbally and written)

? Customer service orientation

? Patience

? Adaptability

? Dependability

? Initiative

? High energy level

? Integrity