Packaging Clerk - Full-time / Part-time

Provides customer-focused services to members under the direct supervision of the pharmacist & in collaboration w/ the healthcare team.

Essential Functions:

* Actively supports organizational & dept'l policies & procedures w/in the Partnership

* Seeks supervision/consultation or refers to another resource when unable to perform safely, effectively or w/in the role

* Presents a professional appearance & approach w/ members & other employees; demonstrates honest & ethical behavior

* Handles member & employee info w/ approp sensitivity & safeguards to ensure confidentiality & right to privacy, in compliance w/ HIPAA regulatory requirements

* Demonstrates & incorporates principles of workplace safety into daily activities as outlined in organization's policies/procedures

* Actively supports organizational & dept's policies/procedures in asset mgmt

* Contributes to the effectiveness of the team by working together by supporting, promoting & applying the established behavioral & interpersonal standards of conduct, as developed through the Labor/Mgmt Partnership, including those on attendance, mutual respect & support, honoring diversity, effective communication, & improving the work environment

* Exhibits flexibility when work assignments need to be adjusted to meet service delivery needs & workload of team

* Takes responsibility to identify, develop & adapt new policies & practices that improve service & quality of work

* Ensures that all transaction practices are in accordance w/ current reg'l & dept'l policies & procedures

* Provides a complete transaction receipt, order summary, & all required accompanying documents for each order

* Validates each transaction appropriately

* Packages, sorts, & manifests mail & off-site prescription orders for delivery

* Meters & scans mail order packages for postage

* Prepares manifests & packages to be delivered to approp area for pick up as scheduled

* Retrieves empty & return-to-stock totes from warehouse

* Sorts empty totes by location

* Maintains & orders supplies related to packaging

* Compiles, prepares & crushes cardboard

* Delivers recyclable plastics to approp area for pick up as scheduled

* Assists in prescription filing & reading voice recorders if time allows

* Assists in Returns-to-Stock functions

* Cleans Baker cells

* Actively participates in dept'l quality assurance activities

* Maintains work & waiting areas in a neat & orderly manner at all times; regularly assists in the cleaning of the dept; all shelves are washed thoroughly on a routine basis

* Regularly unpacks & stores supplies, verifies items received against invoices, & stores perishables such as antibiotics in refrigerators per policies & procedures

* Processes unclaimed or returned prescriptions for returning to stock

* Monitors & maintains inventory & supplies to assure efficient work flow

* Reconciles invoices at end-of-month as assigned by supervisor

* Properly processes invoices & prescription records & archives in accordance w/ Reg'l policies & applicable State & Fed laws & regulations

* Assures proper functioning of all drug storage equipment Supports physical inventory processes & policies, & adheres to Reg'l guidelines on Asset Management

* Adheres to inventory control policies regarding ordering & receiving of drug inventory

* Reads approp dept'l drug info

* Follows established security Guidelines & Reg'l Policies

* Promotes & adheres to established patient safety principles & procedures

* Perform other duties as directed

Basic Qualifications:

* Work experience in retail, business office or other service industry setting

* Evidence of the following work experience and/or documented attributes: multi-tasking; personal computer skills; attention to detail; team player; and flexible.

* High school diploma or GED

* Demonstration of the ability to: speak and read English comprehensively; write coherently, legibly and spell correctly; communicate effectively in all forms: written, verbal and non-verbal

* Provide customer-focused service

* Calculate math accurately

* Exhibit reliable attendance

* Make a positive impact on the team dynamic

* Work effectively in a fast-paced, stressful environment