Nurse Manager-ICU

Position Summary

Liaison for Director of ICU and all nursing caregivers, keeping them informed of any new procedures, policies, and information concerning the department. The manager assists with planning, organization, and manages the day-to-day operation of the ICU nursing unit for Rapid City Regional Health in order to meet the goals of Regional Health (RH), as well as meet federal, state, and local regulatory and/or accrediting agencies. Ensures the delivery of services continues to respond to the needs of the patients, physicians, and community while contributing to the financial stability of the facility. Works closely with the Director of ICU, the medical staff, and other members of the RCRH team. Supervises and evaluates the daily activities of the department as well as scheduling nursing caregivers, completing performance appraisals, interviewing/hiring, disciplinary action, and terminating. May assume the role of the Director of ICU in her/his absence. Will serve as a staff RN and will be responsible for assisting on the nursing unit when needed.

Essential Job Functions

• Demonstrates and executes effective leadership and management skills and ensures service excellence to all. Leads and manages department with a focus on the Regional Health pillars.

• Understands system and business practice concepts and work approaches used to systematically pursue ever-higher levels of performance. Understands or demonstrates understanding of strategic planning, research, and development and analysis processes that do not normally imply formal sequences of steps. Further understands or demonstrates understanding that high-performance work approaches are necessary to align the organization's efforts, as evidenced by improved customer relations' focus, quality initiatives, financial performance, and operational performance.

• Demonstrates a clear understanding of core business structures, systems, practices, trends, and technologies within our current industry and of those in which we choose to compete in the future.

• Ensures new ideas are adopted and implemented to continually support the healthcare mission while successfully accomplishing those goals the organization must attain for its strategy to succeed. Ensures employees share knowledge, understand decisions and the reasons why decisions are made and implemented.

• Creates an environment in which people feel valued, respected, and energized to explore new methods of doing business, generating revenue, and taking calculated risks.  Develops employees based on linkage to business requirements and ensures employees are competent to manage change.

• Motivates staff in a positive manner toward a higher level of performance. Develops subordinates by direct teaching, coaching, guidance, and by recognizing needs for staff development. Ensures cross training is completed for staff and that development of staff is done via modality training and education. Displays strong customer orientation in daily operations. Cultivates relationships with medical staff to work cooperatively toward common goals. Displays professionalism and positive interpersonal skills when dealing with medical staff, pts, visitors, staff, and community.

• Investigates/resolves complaints of subordinates, patients, visitors, ancillary departments, and medical staff through direct action or referral to appropriate individuals. Facilitates physician and nurse interaction.

• Assists with quality improvements and maintenance of department/patient/visitor/provider and caregiver safety. Assures that quality control requirements are met per clinic/hospital and departmental policies.

• Responsible for the hiring and development of caregivers. Provides or appropriately delegates orientation per the agency policy. Ensure appropriate staffing assignments to provide safe and efficient patient care.

• Evaluates and adjusts staffing requirements to maintain identified standards and to promote safe patient care as evidenced by observation and feedback. Participates in the provision of appropriate scheduling activities utilizing age specific growth and development guidelines.

Education

• A bachelors Degree in Nursing is required and must have a current license as a Registered Nurse in the State of South Dakota.

Experience

• Preferred 2-4 years experience in Nursing Management.

Licensure and Certifications

• BLS, ACLS, TNCC, PALS Certification is required.