Resident Counselor - House of Mercy - Mercy Medical Center FT 1.0 (2-10p) - Full-time / Part-time

GENERAL SUMMARY :

Under the direction of the Adolescent Group Living Services Supervisor,

staff supports the educational and treatment related initiatives of House of

Mercy's adolescent residential program. Staff provides behavioral health

intervention services (BHIS) to all teens. Staff documents in a timely and

qualitative manner all treatment services. Insures the safety and security of

program participants and their children.

ESSENTIAL

FUNCTIONS :

Establishes

rapport and develops a therapeutic relationship with assigned clients. Consistently m aintains and

employs a therapeutic perspective/approach when dealing with clients, their

children, visitors and staff. Maintains appropriate professional

boundaries avoiding dual relationships.

Participates in the admission process for all Adolescent Group

Living Services program residents utilizing a warm, compassionate

and empathic manner to ensure that they feel welcome, appreciated, and

understood. Orients new residents and their legal guardians to program

guidelines and expectations.

Observes

resident interactions, appropriately intervenes when behaviors are not

consistent with expectations, and teaches/coaches/role models conflict

resolution/problem-solving skills as a means for effectively managing

differences.

Facilitates BHIS and CWES groups teaching

essential skills necessary for independent living. Daily modeling and mentoring

for residents on basic living tasks.

P rovides

education and treatment supports in connection with identified clinical

initiatives and interventions in the areas of: chemical dependency; daily

living skills; parenting; self-sufficiency; behavioral/mental health; and,

relationships.

Consults and reviews complex situations with the treatment team as they

occur. U tilizes knowledge/skills of intervention approaches/strategies

to deal with children who are presenting behavioral challenges.

Provides BHIS services to teens while consistently

documenting interventions in conformance with House of Mercy and BHIS services

expectations.

Assures appropriate and timely administration of medications for

clients and their children.

Performs Breathalyzer Tests and collects UAs from residents adhering to

House of Mercy Chain of Custody guidelines and procedures.

Performs daily reviews of resident living areas to insure safety,

cleanliness, and organization of personal items and notifies appropriate

program personnel of ongoing issues/trends. Teaches, coaches, and mentors

residents in developing skills necessary to meet these expectations.

Transports residents and their children as assigned and assists them

with securing independent means of transportation.

Documents and communicates all pertinent information/behavior/incidents

in a qualitative and timely manner, adhering to all House of Mercy policies and

procedures.

Provides accurate information on a client's behavior and progress for

use in treatment plan review and other case management meetings. Collaborates

with other treatment team members in carrying out treatment plans. Initiates

corrective action with residents who are not following treatment plan goals.

MARGINAL FUNCTIONS :

Responds

to volatile situations by mediating to diffuse and resolve issues, modeling

appropriate crisis intervention and problem solving techniques. Staff utilize

the client's behavior support management plan during interventions.

Attends meetings and training sessions as required.

Participates

in House of Mercy's Performance Quality

Improvement Process, seeks opportunities to

improve/enhance programming, and makes recommendations to support

improvements/enhancements.

Monitors and maintains inventory of supplies (i.e., UA materials, OTC

medications, etc.) necessary for resident use, including ordering and stocking.

Informs supervisor of supply restocking needs well in advance of their

depletion.

When requested, participates in public relations and media efforts to

promote House of Mercy and its programs.

Knowledgeable about referral and resource services outside of Mercy for

use by residents.

MINIMUM KNOWLEDGE, SKILLS AND ABILITY REQUIRED :

High School Diploma or GED required.

* A Bachelor's degree in a human services related field from an accredited program, preferred.

* Heartsaver AED (Infant, child and adult CPR) certified through American Heart Association within three (3) months of hire.

* First Aid certification (Infant, child and adult) through American Heart Association or Red Cross within three (3) months of hire.

Valid Driver's/Chauffeurs License required, must meet Mercy's Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.

Medication Management certification to be completed within three (3) months of hire.

Proof of completion of Mandatory Reporter abuse training specific to population served within thirty (30) days of employment.

Additional Responsibilities:

Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times Adheres to and exhibits our core values:

Reverence : Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.

Integrity : Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.

Compassion : Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.

Excellence : Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality. Maintains confidentiality and protects sensitive data at all times Adheres to organizational and department specific safety standards and guidelines Works collaboratively and supports efforts of team members Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Catholic Health Initiatives and its organizations are Equal Opportunity Employers cbchi