Store - Counter Sales (Paint)

NAPA Auto Parts is seeking an enthusiastic individual to join our team as Counter Sales (Paint). This position acts as primary point of contact for retail or wholesales customers and ensures sales by determining customer need, accessing POS system to assist in securing necessary parts, maintaining personal and store image, and ensuring customer receives a good experience.

Responsibilities

• Implements appropriate sales practices such as greeting customers, demonstrating product knowledge, and ability to quickly understand customer’s needs.
   
• Maintains customer satisfaction by serving all customers, securing right part, and resolving customer issues.
   
• Demonstrates professional attitude, conduct and appearance.
  
   
• Maintains POS computer abilities by learning and applying how to use catalog and system, practicing asset security/loss prevention controls, and understanding store’s pricing methods.
   
• Provides sales support functions by processing salespersons’ stock orders, reporting overages/shortages/damaged merchandise, and ensuring good appearance of store and displays.
   
• Participates in training as needed and required.
   
• Perform all other associated tasks as assigned by management.

Qualifications

• High school diploma or equivalent.

• Basic computer software skills necessary for documenting paint coating quality dta.

• ASE Certification a plus.

• ICAR Certification a plus.

• PBE technical skills related to color match.

• Knowledge of proper safe handling of and regulatory compliance with paint process chemicals.

• Participate in all Paint Company, ICAR, ASE, or other training programs, certifications, schools, and events.

• Capable of operating TAMS point-of-sale system and cataloging.

• Able to use adding machine and process cash, check, and credit card transactions.

• Visually capable of recognizing and distinguishing letters and numbers and remembering their sequencing.

• Able to speak clearly and listen attentively.

• Able to work on feet (stand and walk) for entire assigned work shift.

• Capable of lifting and moving parts and boxes of up to 60 pounds.

• Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (eight feet) with use of stool or ladder when necessary.

• Able to turn brake drums and rotors, and repair/make up hydraulic hose assemblies (if appropriate).

• Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.

• PBE technical skills related to color match.

• Knowledge of proper safe handling of and regulatory compliance with paint process chemicals.

Closing Statement

We’re not your grandfather’s NAPA. While we have a strong legacy behind us, we’ve sped our way to become a powerhouse in the auto parts industry with 5,800 stores, 60 distribution centers, and 15,000 NAPA AutoCare facilities across the country, and we’re not stopping there.

As our vehicles become more advanced, we’ve adapted our business in ways that allow us to stay ahead of the curve. We’re constantly updating our inventory of over 450,000 parts, opening new stores, reaching out to customers in new ways, and most importantly, we’re hiring new talent to join our ranks.

If you are interested in joining NAPA, you share our passion to help customers, both retail and wholesale, keep their vehicles running. At NAPA, you’ll be part a team that’s building on an 80-year legacy of NAPA KNOW HOW, backed by the best employees in the world.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.