Business Operations Coordinator - Tampa, FL - Full-time / Part-time

Position Description:If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) The Business Operations Coordinator provides daily support services in order to provide Clinical Services to Optum customers following standard procedures.Primary Responsibilities:Works with Clinical Services management to ensure daily production of Clinical Services programs including High Risk Profiling Service, Multiple Prescriber Service, Generic Conversion Service, Medication Review Service, and Drug Testing and Monitoring ServiceWorks with Clinical Support Staff Supervisor, and other clinical services department members in entering data into Optum programs and computer interfaces to provide clinical services and measurement of clinical outcomesProvides document support management of any electronic communication in order to meet client service agreementsAnswers telephone calls, answers questions, or routes calls to appropriate personnel to provide telephonic support for customersReviews and implements any ongoing changes to operation of Clinical Services ProgramsWorks with Clinical Services management on other responsibilities, special projects and initiatives as needed.

Requirements:High School Diploma or GEDProficiency in Microsoft Office including Word, Excel, and Outlook (Word - create and edit docs; Excel - manipulate and enter data; Outlook - manage email)1+ years of healthcare experience in long-term care, retail, hospital or mail delivery1+ years of customer service or call center experiencePreferred Qualifications:Certified Pharmacy TechnicianExperience with MS Access (data entry)Experience with Adobe (document editing)

OptumRx is
an empowering place for people with the flexibility to help create change.
Innovation is part of the job description. And passion for improving the lives
of our customers is a motivating factor in everything we do.

 

If
you're ready to talk about groundbreaking interactions, let's talk about what
happens when a firm that touches millions of lives decides to gather results
from millions of prescriptions every month and analyze their impact. Let's talk
about smart, motivated teams. Let's talk about more effective and affordable
healthcare solutions. This is caring. This is great chemistry. This is the way
to make a difference. We're doing all this, and more, through a greater
dedication to our shared values of integrity, compassion, relationships,
innovation and performance.  Join us and
start doing your life’s best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: UnitedHealth Group, Business Operations Coordinator, Tampa, Florida, customer service, call center, healthcare, hospital, Certified Pharmacy Technician