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Hours Full-time, Part-time
Location Riverside, RI
Riverside, Rhode Island

About this job

Description

The Deposit Operations Senior Specialist is part of the the Currency Management department which is a liaison between our branch network and our Cash in Transit vendors. Our goal is to ensure cash is where it needs to be when it needs to be there. We support the cash needs of our entire network of branches, branch ATM's and Remote ATMs. It is a fast paced environment that requires accuracy and attention to detail. 

Primary responsibilities include:

  • Answering branch calls
  • Forecasting Remote ATM cash needs
  • Funding vendor cash vaults
  • Responding to email inquiries
  • Ordering emergency cash needs
  • Researching problem cash orders
  • Researching of teller differences relative to cash shipments
  • Interaction with vendors and internal business lines
  • Quality control of work
  • Administration of Fiserv cash forecasting system

Qualifications

Required Skills/Experience:

  • Prior branch or cash handling experience 
  • Strong customer service skills
  • Attention to detail
  • Ability to work in a fast paced environment
  • Proficient in Excel and Outlook
  • Strong written and verbal communication skills
  • Team player

Hours & Work Schedule

Hours per Week:  40

Work Schedule:  Monday - Friday,  8:30 AM- 5:00 PM


Why Work with Us

At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.


Equal Employment Opportunity

It is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.


Equal Opportunity & Affirmative Action Employer Disabled/Veteran


Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.