Account Director - Full-time

Marketing

Account Director

The Account Director is responsible for overseeing performance of the Account Services team within Client Services. S/he focuses on achieving

key departmental KPIs and success metrics while empowering and encouraging team members to develop innovative strategies for attaining performance. S/he is responsible for analyzing on-going account performance and adjusting priorities, goals, and activities based on results. The Account Director organizes and leads cross-functional teams across a range of high-complexity projects, which may include organizational and process design, departmental roadmap development, business development, and client engagement.

The Account Director shares responsibility for the management of the Senior Account Management team. S/he plays a pivotal part in honing each team member’s people management skills and aiding in overall career development. The Account Director oversees team interactions and dynamics of Account Services as a whole, serving as an escalation point for account and team member-related issues, concerns, and suggestions.

Advantage Sales and Marketing LLC dba Advantage Solutions is proud to be an Equal Opportunity Employer.
Responsibilities

Advantage Sales and Marketing LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.


Position Summary

The Account Director is responsible for overseeing performance of the Account Services team within Client Services. S/he focuses on achieving key departmental KPIs and success metrics while empowering and encouraging team members to develop innovative strategies for attaining performance. S/he is responsible for analyzing on-going account performance and adjusting priorities, goals, and activities based on results. The Account Director organizes and leads cross-functional teams across a range of high-complexity projects, which may include organizational and process design, departmental roadmap development, business development, and client engagement.

The Account Director shares responsibility for the management of the Senior Account Management team. S/he plays a pivotal part in honing each team member’s people management skills and aiding in overall career development. The Account Director oversees team interactions and dynamics of Account Services as a whole, serving as an escalation point for account and team member-related issues, concerns, and suggestions.

Essential Job Duties and Responsibilities:


? Fosters a high performance and high-quality environment so Adlucent achieves excellent results for our clients
? Coaches people managers in Account Services on leading teams effectively while also driving employee engagement
? Collaborates with the leadership team to develop, track, and achieve departmental goals
? Oversees department performance as measured against major KPIs and goals; monitors trends to proactively identify risks and opportunities
? Owns resource allocation and planning decisions for the Account Services team
? Manages Account Services employee relations, working in conjunction with People & Culture to facilitate teamwork and address questions and conflicts
? Responsible for Account Services financial management, including client forecasting/projections, budgets, and billing

Supervisory Responsibilities:

Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements:

- Travel and Driving are not essential duties or functions of this job

Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): Bachelor's Degree or equivalent experience


Field of Study/Area of Experience:
7+ years of experience in Account Management

Skills, Knowledge and Abilities:

• 7+ years account or management experience in PPC advertising, preferably managing multi-million dollar budget SEM programs through Google AdWords and Bing Ads
• Proven people manager skills developing employees and optimizing organizational effectiveness, including a minimum of two years building and leading teams
• Strong track record of delivering outstanding service to clients, both internal and external, as well as business results and ROI
• Demonstrated ability to improve existing systems and implement new structures to build an effective learning environment
• Ability to communicate complex data with clarity and simplicity
• Strong problem-solving and analytical skills
• Keen eye for excellent client service and account performance

Nice to have:

? Retail experience, including but not limited to: eCommerce; merchandising and promotions; multi-channel marketing; branding


Environmental & Physical Requirements:

Office / Sedentary Requirements:
(A detailed Environmental and Physical Requirements document is available in the Total Rewards department)
Incumbent must be able to perform the essential functions of the job.

Office / Non-Sedentary Requirements:
Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust, and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time. A detailed Environmental and Physical Requirements document is available in the Total Rewards department.


Additional Information Regarding Advantage Solutions Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Advantage Solutions reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. Advantage Solutions shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Solutions: Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

Advantage Solutions is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, Advantage Solutions shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Advantage Solutions will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

Apply/Share

Apply Now! Apply
Share
Email a Friend/Colleague Refer

Share on your newsfeed
CONNECT TO YOUR CAREER

Not ready to apply? Connect with us for general consideration.

Interested in this opportunity?