CAREManager - Full-time

Home Instead Senior Care-Evansville is looking for a qualified candidate to function as a Quality Assurance CAREManager.  Our company employs a large pool of CAREGivers that provide non-medical services for seniors in their homes.  The CAREManager performs a variety of duties in the area of client services (case management and quality assurance).

Responsibilities include:  

• Conduct Quality Assurance home visits and phone visits
• Act as primary contact person for client and family members regarding any service concerns/issues
• Conduct Care Consultations and phone inquiries with prospective clients
• Assess client needs and create Individualized Service Plan
• Establish and nurture relationships with referral providers in the community conduct
• Conduct Client-CG introductions, assist HR and Scheduling with client-CG compatible matching, provide HR feedback on CG performance, answer incoming calls
• Participate in weeknight After Hours On Call rotation, act as emergency fill-in CG as needed 

 
Qualifications:

• Strong interpersonal and communication skills
• Assessment and treatment planning skills
• College education preferred. Prefer individual with social work/human services background and training
• Ability to function as a team player in a fast-paced office environment, while meeting individual accountability goals

 
Involves travel in Vanderburgh, Posey, Warrick & Gibson counties, with access to company vehicle for some of the travel. Non-exempt position with paid holidays, paid vacation, minimum essential medical and dental plans offered.  General working hours are Monday-Friday 8a-5p.  please submit online application with Resume and Cover Letter, atn: Christy Wallace, Operations Manager.

For more information on our company and services visit www.HomeInsteadTristate.com

Each Home Instead franchise is independently owned and operated.