Full-Time FILA Outlet Sales Lead

POSITION OBJECTIVE

Provides a rewarding shopping experience by driving merchandising, replenishment and sales floor operations. Do you love . . . working in a fast-paced, ever changing environment? Are you energized by . . . delivering best in class merchandise presentations? Do you enjoy . . . being a knowledgeable product expert? PRIMARY RESPONSIBILITIES

Executes Workload and distributes tasks to support the Customer experience

• Merchandises fixtures according to presentation guidelines
• Executes and maintains store visual presentation standards
• Assist in freight processing / receiving operations in accordance with company best practices
• Maintains store pricing / signage in accordance with guidelines.
• Follows Company best practices and participates in Company programs.
• Replenishes sales floor following capacity and sizing guidelines

Models a Customer First approach to drive sales

• Delivers the highest level of Customer Service through effective problem solving
• Accurately and efficiently processes Customers’ requests and transactions.
• Engages with Customers to identify specific needs

Supports store Operations to drive the business

• Maintains all back-stock areas according to best practices.
• Conducts prices changes, call backs, transfers, inventory tasks
• Maintains fitting room, sales floor, and work areas to Company standards.
• • Implements product protection and loss prevention programs.
• May be required to execute store opening/closing/overnight procedures on a regular basis as a key holder
• Completes other Duties as assigned, which may include, but are not limited to: fitting room, housekeeping duties, stock room organization, and other tasks as assigned
• Assists Customers with selection of appropriate merchandise

Trains Associates to maximize performance

• Provides timely feedback on sales floor operations to Outlet Store Manager
• Trains Sales Associates on selling floor operations and best

QUALIFICATIONS

required

• Effective verbal and written communication skills
• Ability to work as part of a team and interact effectively with others
• Basic math and reading skills, legible handwriting and attention to detail
• Basic computer skills
• Adherence to Company policies and procedures
• Regular attendance is required.
• 18 years of age or older

preferred

• Prior experience in sales, customer service or other similar work with the public
• Prior experience working with a team

special requirements

• Ability to spend up to 100% of work time standing or moving about the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
• Ability to lift 50 pounds on an occasional frequent basis Greater than 50 pounds = 1 Associate per 50 pounds