Intake Coordinator (LVN/LPN)

AccentCare® is a national post-acute healthcare provider with 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience within our local communities.

Your Success is our Success. We strive to provide our new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities.

Position: Clinical Intake Coordinator
Reports to: Director Service Center

Job Description/Requirements:

As a Clinical Intake Coordinator you will:

• Provide initial coordination of information with clients, their family members, physicians, referral sources, facility staff, agency staff, and any others involved in assuring continuity of client care.
• Inform referral sources, clients, family members, and physicians about clinical and non-clinical programs available in the home setting and ensure referral orders are appropriately, timely and accurately documented in the client’s medical record.
• Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.

Requirements of Qualified Candidates:

• Clinician with current state license in each state for which s/he receives referrals
• Minimum of one year experience in home care, hospice, or personal care services, preferred
• Prior use of Electronic Medical Records (EMR), preferred
• Experience in dealing with a variety of payors in healthcare, e.g., Medicare, Medicaid, and commercial payors, preferred.
• Customer service focused, including the ability to set the caller at ease and encourage open dialogue about the client’s needs
• Ability to work with a variety of team members representing other functional areas that directly or indirectly impact client Intake
• Ability to maintain composure in addressing stressful and/or challenging situations
• Excellent organizational, telephone, verbal and written communication skills, with the ability to communicate with both professionals and non-professionals.
• Knowledge and skills in the use of computers and software programs
• Knowledge of pertinent state, federal, and local regulatory requirements