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RN Nurse Triage (West Valley UT) - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Salt Lake City, UT Salt Lake City, Utah |
About this job
We are Sutter Physician Services (SPS) -- the industry leader in providing patient access, revenue cycle, and accountable care solutions to health care provider and payer organizations. Together, we are a team of experts passionate about improving the patient experience. Each year, we manage nearly $2.5 billion in receivables and managed care services, support over 4.5 million patient access calls each year, and we are rapidly growing. We take pride in our mission and believe in cultivating an environment that supports and values our greatest asset: talent.
Many of our employees have told us that part of what makes SPS a great place to work is the sense of purpose they get from supporting patient care, directly or on behalf of our clients. In other words, they feel they "Do Work That Matters." Please take a moment to watch this short video which features some of our best employees expressing how they "Do Work That Matters."
The RN Triage Nurse is a part of the health care team who provides virtual care to patients via the telephone. The main accountabilities of this position include triaging calls to the most appropriate level of care, providing symptom management advice and self-care intervention, identifying resources, consulting and referring, taking after-hour calls and performing nurse follow-up activities.
The ideal candidate for this role is one who has a passion for providing clinical care over the phone and is empathetic, and compassionate. In addition to being a great listener, you must be a strong communicator, have the sense to know when to ask more or less questions and be respectful and professional in your clinical care telephone demeanor. You must demonstrate and exercise independent and sound judgment to assist patients with complex and diverse issues effectively and efficiently. Lastly, you will be required to utilize and navigate proficiently through an electronic health record; the ability to learn this technology will be required.
Minimum Requirements:
* Non-restricted board certified Registered Nurse (RN). In addition, you must obtain and maintain a non-restricted California RN license through the Board of Registered Nurses. Sutter Physician Services will pay for applicable fees for the initial licensing process.
* At least 1 year of clinical experience providing direct patient care.
Preferred experience/skills:
* Bachelor's Degree in Nursing.
Many of our employees have told us that part of what makes SPS a great place to work is the sense of purpose they get from supporting patient care, directly or on behalf of our clients. In other words, they feel they "Do Work That Matters." Please take a moment to watch this short video which features some of our best employees expressing how they "Do Work That Matters."
The RN Triage Nurse is a part of the health care team who provides virtual care to patients via the telephone. The main accountabilities of this position include triaging calls to the most appropriate level of care, providing symptom management advice and self-care intervention, identifying resources, consulting and referring, taking after-hour calls and performing nurse follow-up activities.
The ideal candidate for this role is one who has a passion for providing clinical care over the phone and is empathetic, and compassionate. In addition to being a great listener, you must be a strong communicator, have the sense to know when to ask more or less questions and be respectful and professional in your clinical care telephone demeanor. You must demonstrate and exercise independent and sound judgment to assist patients with complex and diverse issues effectively and efficiently. Lastly, you will be required to utilize and navigate proficiently through an electronic health record; the ability to learn this technology will be required.
Minimum Requirements:
* Non-restricted board certified Registered Nurse (RN). In addition, you must obtain and maintain a non-restricted California RN license through the Board of Registered Nurses. Sutter Physician Services will pay for applicable fees for the initial licensing process.
* At least 1 year of clinical experience providing direct patient care.
Preferred experience/skills:
* Bachelor's Degree in Nursing.
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