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Hours Full-time, Part-time
Location Fort Collins, CO
Fort Collins, Colorado

About this job


Job Fair May 9th: Qualfon Hiring 150 Employees

Job Fair: On-the-Spot Interview

When: Tuesday, May 9th, 8 a.m. to 5 p.m.

Where: Courtyard Marriott
, 1200 Oakridge Dr. Fort Collins, CO 80528

Walk in and leave with a job offer on the spot!

Walk-in applications are welcomed and will be interviewed on a first come, first served basis. Recommended: two forms of identification and a resume (paper or electronic).

We all appreciate superior customer service. Help us provide it to others. When you join our family of inbound call center representatives supporting a well-known financial services / risk management company, you will learn that Qualfon CARES. That’s it. We care for our employees who care for our clients. When you answer the Qualfon call, you will:
  • Join our family in an enthusiastic work environment
  • Enjoy personal growth
  • Discover a whole new world of opportunity
What You'll Need to Succeed:
  • High school diploma or equivalent required, Bachelor’s degree is preferred.
  • Typing 30 wpm
  • Ability to showcase maturity and empathy in active listening and understanding customer needs
  • Experience using Microsoft Office products
  • Strong working knowledge of PC-based internet and software applications
  • 6 - 12 months experience in a customer support environment is preferred
As a Customer Service Representative - Financial Service, you will:
  • Handle and respond to constant inbound phone calls via telephone and occasional email inquiries
  • Maintain and promote a positive attitude while meeting productivity goals
  • Provide feedback to management regarding necessary changes and updates; including policies, upgrades, and customer care issues
  • Demonstrate the ability to create, add, edit and troubleshoot within the client system
How Qualfon CARES for you as you build your career at Qualfon:
  • Competitive base hourly wage plus generous bonus structure
  • Comprehensive benefits package
  • Ability to further your education through Qualfon University scholarship program
  • Opportunity to further your career with our strong promotion from within culture
  • Work with amazing team members and supervisors that embrace and live the Qualfon Mission & Values
  • Free access to personal and professional support for both on and off the job through the Qualfon non-denominational chaplaincy program
Considering a career change? Qualfon embraces those that would like to start fresh with a new opportunity. What you need most is a service-friendly attitude, basic computer literacy, and your personal flexibility to be able to work the shifts required including at least one weekend day most weeks. We employ many who have previous experience in industries or jobs such as retail, restaurants or food services, hotels/hospitality, clerk, administrative assistant, secretary, office manager, cashier, cook, server, sales, technician, delivery/driver, and much more.

Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients. In summary, our mission is “Be the Best BPO. Make People’s Lives Better.” This begins with our people. Our employee retention is twice the industry average because we care about our people—at work and beyond. Qualfon offers programs that promote personal development and provide direct support for our people and their families.

Qualfon is proud to be an Equal Opportunity and Affirmative Action Employer. Women, minorities, individuals with disabilities and veterans are encouraged to apply. EEO/AA/M/F/Vet/Disability

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