Direct Sales Supervisor

Client Reference Code: 193485-3
JOB SUMMARY
Support and assist Direct Sales Manager by managing the day-to-day activities of the Direct Sales Department.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Responsible for meeting and exceeding budgeted sales goals.
• Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned.
• Recruit, interview, hire and train Direct Sales staff.
• Support of Direct Sales staff will consist of approximately 70% field work and 30% office work.
• Communicate territory assignments to residential sales representatives.
• Monitor the payroll process and ensure timely and accurate approval of all commissions payment.
• Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
• Assist with budget preparation and provide input on marketing issues and sales offers.
• Perform other duties as requested by supervisor.

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Ability to work outside for extended periods in any season and/or during inclement weather.
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.
• Ability to complete documentation accurately

Education

• Bachelor's degree in business or marketing, or equivalent experience preferred

Related Work Experience

• Minimum of 1 year experience in outside sales
• Certifications and/or Licenses
• Valid driver's license, satisfactory driving record within Company required standards and auto insurance

PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge

• Knowledge of Direct Sales practices
• Experience with consumer education of products and services
• Knowledge of cable or telecommunications services
• Vision ability close vision, peripheral vision, and ability to adjust focus
• Related Work Experience
• Sales Supervisory experience preferred, .5 + years

WORKING CONDITIONS

• Field and Office environment
• Outside field environment with exposure to inclement weather
• Travel as required
• Must be able to work evenings and weekends
• Occasionally required to work overtime as the business needs dictate

EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.

Job Code : TWCSDT460 Sup, Direct Sales Exempt

193485BR