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Siebel Technical Client Mgr
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Andover, MA Andover, Massachusetts |
About this job
Client Reference Code: 193266
Title: Siebel Technical Client Manager
Location: Andover, MA
Job Summary:
Maintain Siebel application environments and support development and production hosted environments, troubleshoot technical issues, and coordinate technical changes with Customer Care, infrastructure and networking teams, as well as other NaviSite technical resources. Architect, recommend to customer, and deploy changes in Siebel application server hardware and software; Analyze current hosted environments and recommend changes for performance benefits, space benefits and capacity benefits; recommend changes to customer systems (such as windows patches, application patches, configuration changes, etc.) and produce a project plan that includes preparation, testing and performing the patch application; Identify performance issues within Siebel/SQL server application environments at all levels including network, database, operating system, and application servers. Scope, document, present to customer, and implement a complete hosted environment for customers; Understand Siebel environments well enough to recommend and implement system monitors that will notify appropriate parties in the event supported applications are unavailable; Proactively monitor hosted systems for performance and perform daily administration tasks to ensure 100% uptime of application environments; and provide support to hosted customers and work on development projects.
Education/Qualifications:
Bachelor's degree in Engineering, Computer Science, Information Systems or related field. In lieu of a Bachelor’s degree employer will accept two (2) years of experience in Engineering, Computer Science, Information Systems or related field. Two (2) years of Siebel implementations and technical operations experience. Experience with Siebel 8.1.1.9 to IP 2015 upgrade; troubleshooting with Siebel 8.1.1.9 with Siebel Utilities; Siebel 8.1.1.9 (or earlier) installation and application upgrade; MS SQL Server 2008 R2; Windows Server Enterprise: 2008 R2/2012 R2 including Cluster Management; IIS 7.0; large and complex Siebel environments with multi language, clusters, and multiple application and web servers.
Job Code : TWCISW240 Sr Administrator, Software Exempt
193266BR
Title: Siebel Technical Client Manager
Location: Andover, MA
Job Summary:
Maintain Siebel application environments and support development and production hosted environments, troubleshoot technical issues, and coordinate technical changes with Customer Care, infrastructure and networking teams, as well as other NaviSite technical resources. Architect, recommend to customer, and deploy changes in Siebel application server hardware and software; Analyze current hosted environments and recommend changes for performance benefits, space benefits and capacity benefits; recommend changes to customer systems (such as windows patches, application patches, configuration changes, etc.) and produce a project plan that includes preparation, testing and performing the patch application; Identify performance issues within Siebel/SQL server application environments at all levels including network, database, operating system, and application servers. Scope, document, present to customer, and implement a complete hosted environment for customers; Understand Siebel environments well enough to recommend and implement system monitors that will notify appropriate parties in the event supported applications are unavailable; Proactively monitor hosted systems for performance and perform daily administration tasks to ensure 100% uptime of application environments; and provide support to hosted customers and work on development projects.
Education/Qualifications:
Bachelor's degree in Engineering, Computer Science, Information Systems or related field. In lieu of a Bachelor’s degree employer will accept two (2) years of experience in Engineering, Computer Science, Information Systems or related field. Two (2) years of Siebel implementations and technical operations experience. Experience with Siebel 8.1.1.9 to IP 2015 upgrade; troubleshooting with Siebel 8.1.1.9 with Siebel Utilities; Siebel 8.1.1.9 (or earlier) installation and application upgrade; MS SQL Server 2008 R2; Windows Server Enterprise: 2008 R2/2012 R2 including Cluster Management; IIS 7.0; large and complex Siebel environments with multi language, clusters, and multiple application and web servers.
Job Code : TWCISW240 Sr Administrator, Software Exempt
193266BR
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