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Hours Part-time, Full-time
Location 93 Summer St.
Boston, Massachusetts

About this job

Be a part of the movement! Apply now to lead our flagship location and build the business together.

Who We Are:

At the OG, we're approaching food in a whole new way. Our kitchen puts everything out in the open and uses quality ingredients to produce food that is mindful, and flavor forward. We build off of the traditions of Southeast Asian street culture and blend it with a chef-driven, contemporary menu. We're proud to partner with small, local businesses, and believe that fostering community is the only way to bring about positive change. We invite you to pull up a chair, relax, and make food the common language.

The Role:

The OG General Manager (GM) is the primary leader of his or her store. The GM must ensure that the guest experience always exceeds expectations, execution is consistent, and that their team is always positively developed. 

Key Attributes:

Enjoy working in a fast-paced, team oriented environment.
Ability to provide incredible customer service.
Ability to lead Team Members through production management needs.
Ability to patiently and diligently train new and inexperienced hires.
Possess strong time management and organizational skills

Roles + responsibilities:

- Hold primary responsibility for leading OG store operations through understanding and enforcing all policies, procedures, standards, specifications, guidelines, training programs and cultural points
- Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values and mission of the OG.
- Set a positive example for the team by leading from the front when necessary and maintaining a model OG demeanor at all times, including those of high volume or unusual events.
- Fully comprehend and be able to perform every position in the store, and be trained on all roles through the GM level.
- Recruit, onboard and conduct initial station training of all store employees.
- Supervise cash management and ensure accountability for all cash handling practices and administration.
- Oversee the consistent and frequent growth progression of all employees and the timely, appropriate updates of all growth-related developments.
- Facilitate and coordinate weekly manager meetings.
- Ensure that the facility is always in best of class condition by active management of The OG's store-level preventative maintenance plan.
- Maintain a task calendar to assure all management level assignments and duties are being completed in a timely manner
- Conduct regular evaluations of all store employees.
- Always represent the highest of OG standards when communicating with guests in any way, and respond to all guest complaints or inquiries within the required timeline.
- Ensure all food quality standards and processes are being met at all times.
- Administer proper payroll procedures and ensure delivery of accurate weekly payroll reports.
- Hold accountability for all P&L results of the store.
- Successfully communicate all company-wide updates, policies, notes, career opportunities, news, and events to all store employees.
- Confirm forecasting tool accuracy on a daily basis.
- Actively coach and develop the store Assistant General Manager and Team Leaders to succeed within the Ascension Guide

Requirements:

- Serve Safe Certification
- At least two (2) years strong food prep and line experience
- Minimum of two (2) years of management experience in fine dining or similar restaurant environment preferred.
- Solid knowledge of MS office suite and Google for Business apps

The OG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled. The OG will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local laws.