Assistant Cash Controller

Our attractions receive high volumes of transactions daily from exhilarated guest from all over the world. As the Cash Office Associate, you will manage the day-to-day monetary operations within the attraction. The emphasis is on daily deposit logs, auditing cash drawers, and bank verifications. You will also have a keen eye for detail and exceptional organization skills.

Responsibilities:

• Ensure the integrity of the cash room and the highest standards of accurate and efficient cash handling procedures are followed.
• Ensure that all voucher redemptions, cash receipts, and reports are recorded and reconciled on a daily basis.
• Document, investigate and report overages and shortfalls according to Merlin Entertainments, plc cash handling guidelines.
• Maintain, verify, and balance cash drawers, including accurate and proper trail balancing throughout the day.
• Provides teller service to hosts and staff throughout the shift.
• Ensure all cash room is stocked with supplies and ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
• Follow opening and closing procedures as detailed in the department’s operating plan.
• Adopts an enthusiastic, assertive and passionate approach to guest service and demonstrates the Merlin Values at every opportunity.  
• Ensure at all times to deliver the highest level of customer service to internal and external partners, clients, suppliers, and guests.  
• To do any reasonable duty as detailed by the Management team of the attraction.

About You

• 1-2 years of experience in a cash handling role; banking experience a plus.
• Strong math and cash handling skills.
• Proven ability to work on multiple projects simultaneously and multi-task as necessary.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education:

• High School Diploma or equivalent.

About The Benefits

• Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. 
• Flexible hours
• 30% discount in the retail store
• Merlin Magic Pass which give you free admission to Merlin attractions worldwide
• Competitive 401K
• Employee Assistance Program
• Discounts through the Merlin Marketplace Website – on almost anything you buy online
• Discounts through Plum Benefits – on tons of ticketed events
• 30% discount at Skechers.com and Skechers stores
• FUN working environment and much more!