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Hours Full-time, Part-time
Location Saratoga Springs, NY
Saratoga Springs, New York

About this job

Our Exciting Work Environment

The Gideon Putnam is a historic destination located within Saratoga Spa State Park. Delaware North manages the hotel and dining services, as well as the famous Roosevelt Baths & Spa. 

The hotel boasts 124 rooms and 22 suites, all with views of park as well as 12,000-square feet of event space and a casual, on-site restaurant and bar, Putnam’s, serving creative cuisine inspired by the City of Saratoga Springs. 
 

This upstate New York destination combines more than 75 years of historic character with exceptional service and modern facilities.

 

The Opportunity

Greet and seat guests in a friendly and efficient manner.

Responsibilities
  • Create seating/reservation chart/Open Table System
  • Provide excellent guest service to customers on the phone and in person
  • Ensure timely service and overall flow in dining room
  • Adhere to all universal and operational standards to ensure guest satisfaction
  • Relay all guest compliments and complaints to F&B Manager
  • Coordinate, deliver, and retrieve room service orders
  • Assist with cocktail parties as needed
  • Assist wait staff to serve guests as needed
  • Performs other duties as assigned
Qualifications
  • Able to stand for 8 hours
  • Walk and move with urgency
  • Able to work flexible schedule including weekends and holidays
  • Proven ability to multi-task and take direction
Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .

All applicants may be subject to a pre-employment background and/or drug testing.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.