Medical Assistant - Case Specialist

Job Description: Answer phones from automated call distribution system

Triage daily download of referrals and ensure appropriate worksheets are assigned to corresponding conditions as identified by Veteran's Administration

Verify appropriate CPT and CLIN codes are assigned to each case

Communicate directly with claimants and providers

Obtain medical history for specific conditions

Determine appropriate examinations, tests and specialists required for each case

Schedule appointments for examinees including follow-up appointments and rescheduled appointments

Ensure all examinees and providers receive necessary documentation
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Confirm consultative reports and diagnostic test results are received in a timely manner
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Meet or exceed contract timeliness guidelines in both the scheduling and case management systems
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Other projects and duties as assigned Work Environment: Call Center/Corporate Environment Qualifications: High School diploma, or equivalent (GED)

Experience with electronic medical scheduling and case management software (6 months preferred)

Experience with medical coding and knowledge of medical terminology

Strong computer skills at intermediate level

Individuals who can provide good customer service skills and speak with purpose over the phone Performance Expectations: Proven ability to plan and organize work load

Ability to manage competing priorities in a fast paced work environment

Good follow through skills

Work well in a team oriented work environment

Strong verbal and written communication skills

Excellent customer service skills with ability to critically evaluate and resolve problems

Must possess the ability and flexibility to work early morning, evening, and/or weekend shifts

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.