Business Operations Analyst II

DISH is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we’ve been the ideal workplace for people with adventurous spirit and creativity, smart risk takers and aggressive winners - all those for whom the status quo just isn’t enough. Our Fortune 200 Company continues to define the curve in television entertainment. We are always improving and extending our products and delivering greater value to people, including our workforce of 20,000 plus. Come explore the big picture with us!

Intelligence. Creativity. Innovation. These are the things you’ll find at DISH, the pioneer in television entertainment. We offer flexible career paths for dynamic, talented individuals who are ready to be rewarded and recognized. It’s our way of giving back to exceptional people who have kept us at the forefront of our industry.

A successful Business Operations Analyst will have the following:

• Bachelor’s Degree in Information Systems, Accounting, Finance, Business Management or another related field.
• Experience working with Microsoft SQL.
• Experience in the Pay TV and/or the financial industry a plus.
• Excellent written and verbal communication skills needed to effectively present information for a variety of issues.
• Ability to prioritize, organize and complete all tasks, meeting deadlines and target completion dates. Multi-tasking is a necessity.
• Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity.
• Ability to create, maintain, analyze and publish data primarily utilizing Microsoft Excel.
• Experience in the Pay TV and/or the financial industry a plus.

The Business Operations Analyst is responsible for a high level review of audits conducted on retailer businesses. In addition to reviewing and investigating new customer activations, Analyst will review and present complex audit details to the business, compiling information for drawing conclusions, and summarizing the findings for management review.  The analyst will monitor and respond to current and newly developed operational policies, procedures, and systems among multiple departments.  This role supports audit management and various assignments for Sales Operations Risk and Audit Team.

Primary responsibilities include the following:

• Conduct research related to Incentive Payments based on Business Rules. Completes assigned audits and summarize findings to the business.
• Analyze current processes and procedures in order to maintain them or make recommendations to promote effective operations within and between departments.
• Responsible for preparing and delivering the required training to facilitate changes in policies and procedures.
• Assist in the completion of difficult projects that are broad in nature by following general guidelines. Maintain and applies knowledge of practices and procedures in area of expertise.
• Create, explain and maintain data mainly utilizing Excel workbooks.