Director of Operations - NC and Richmond, VA

JOB OVERVIEW

"Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."

- Sunrise Leader

At Sunrise, our Director of Operations is responsible for all aspects of the business for their community portfolio; providing leadership, development, execution, business management and strategy with a focus on the overarching strategic priorities.
RESPONSIBILITIES & QUALIFICATIONS

Responsibilities:
- Attract, retain and develop top talent
- Provide innovative, incomparable, outstanding and consistent care & services
- Maximize profitability through revenue generation and expense control
- Retain and enhance the Sunrise culture

In summary, responsibilities include hiring, on-boarding and development of Executive Directors (ED) and key coordinators; perform comprehensive site visits, provide sales leadership and basic Director of Community Relations (DCR) coaching; execute with strategic sales pricing and positioning; provide basic quality assurance while being a champion for our Sunrise Mission

Qualifications:
- College degree preferred; degree and management experience may be required per state requirements
- Administrator’s License/certification may be required per state regulations
- Five (5) years management/operational leadership experience (or related experience with Sunrise); healthcare industry preferred
- Supervisory and management experience including hiring staff, coaching, performance management daily operations supervision, discipline and counseling
- Business analytical skills with the ability to link information to action and results
- Able to travel in geographic area
- Ability to handle multiple and competing priorities
- Ability to delegate assignments to the appropriate individuals based on their skills, roles and interests.
- Possess written and verbal skills for effective communication and the ability to facilitate group presentations
- Competent in organizational, time mgmt skills
- Demonstrate good judgment, problem solving and decision making skills
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) & Sunrise applications with the ability to learn new applications
- As applicable, Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description, understand the

Key essential duties for safety & regulatory compliance
- Ability to work weekends, evenings, flexible hours, available for our customers at peak service delivery days and times

Sunrise maintains a drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a drug and alcohol test.

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ABOUT SUNRISE

Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.

At Sunrise, you will…

Make a Difference Every Day
We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive Community
The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

Ignite Your Potential
We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.