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About this job

 
  Marketing and Events Coordinator  | Join our Wheelhouse Kitchen & Cocktails Restaurant Team

Are you a people person with strong sales and event promotion experience?
Do you have a passion for the hospitality industry and enjoy seeing the results from your work?


 

If so, Wheelhouse Kitchen & Cocktails has a brand new job opportunity for a sales-driven hospitality or marketing professional with strong customer service skills to join our Casual Dining Division and help promote sales and events at our flagship restaurant located in the heart of downtown Grand Rapids!   If this sounds like something you would love to do and you have the experience and education listed below, please read on and apply now!

POSITION SUMMARY

The primary goal for our Marketing and Events Coordinator is to establish and promote the Wheelhouse Kitchen & Cocktails brand through the development of strategic marketing plans that support the restaurant’s growth and vision.  In addition, you will lead and coordinate all banquet sales, while developing and implementing restaurant events and promotions.   In this role, you will need to have strong organization and multi-tasking skills and work well with a variety of people.  You will work closely with our GM and Marketing team to help you achieve these goals.

Job Title: Marketing and Events Coordinator
Reports to: General Manager
Location: Grand Rapids, MI
Education: High School Diploma or equivalent.  Bachelor’s Degree in Hospitality Tourism Management or Marketing preferred
Experience: 2-3 year’s hospitality and 1-2 year’s sales or marketing experience preferred.  
Restaurant Magic software, Aloha POS and 
Catereze experience is a huge plus.
Certifications: Must be ServSafe certified.  Food Service Management Professional preferred.
Skill Requirements: Service-oriented with great interpersonal skills.  Organization and time-management are integral in this role



ESSENTIAL RESPONSIBILITIES:

  • Assist with establishing and improving the Wheelhouse Kitchen & Cocktails brand by offering a personalized style of service to current and prospective guests.
  • Lead and assist in the development of strategic marketing plans to support restaurant growth and vision.
  • Lead the organization and implementation of all banquet, sales and event correspondence
  • Manage and distribute banquet event order (BEO) to all appropriate parties.
  • Coordinate all private events from start to finish, including but not limited to food and beverage planning and coordination, facility preparation and guest management.
  • Study guest requirements for all booked functions to familiarize yourself and determine creative ways to increase guest satisfaction, while increasing revenue.
  • Send timely banquet event proposals to guests, call them before cut-off dates or to confirm their reservation and or/preferences
  • Develop and maintain positive working relationships with others, and support team to reach common goals
  • Responsible for attending weekly meetings with management team
  • Maintain, develop and organize an entire sales correspondence database
  • Work with marketing to develop strategic local restaurant events and promotions at Wheelhouse 
  • Create and distribute event calendars for internal and external events that would directly affect the restaurant
  • Utilize catering software to meet organization needs
  • Other duties as assigned

WORK ENVIRONMENT:

Working in a fast-paced restaurant environment, especially during peak seasons and events.  Local travel may be involved to speak with current and prospective clients. Standing on your feet for long periods of time will be a part of this job.

WHY WORK WITH US?

In this role, you will have the ability to impact restaurant sales by creating banquet event opportunities at our
Wheelhouse Kitchen & Cocktails Restaurant and help facilitate amazing dining experiences for our guests.  Ideally, we are looking for someone with some restaurant and marketing or event experience in addition to proven sales ability who is looking to help grow our business and grow with us.  In return, we will provide you with a collaborative team and do what we can to help you with your career development in this role and you will gain further your knowledge in restaurant sales and marketing.  While the work will be demanding, we foster a positive work culture and work/life balance.  We offer a comprehensive pay and benefits package including paid holidays, meal discounts and more!


HOW TO APPLY: 

Please click on the APPLY NOW button and complete all application steps, and be sure to attach your resume.  Please also introduce yourself briefly, in a cover letter by telling us why you want this role in our company.

OUR COMPANY


Inspired by Opportunity, Success through Service.  Meritage Hospitality Group owns and operates over 250 Wendy's Restaurants in several states which fuel the fire for us to be able to build and expand our portfolio of Casual Dining concepts which currently includes Twisted Rooster, Crooked Goose, Freighters Eatery & Taproom and our downtown Grand Rapids flagship restaurant, Wheelhouse Kitchen & Cocktails.  Meritage is headquartered in Grand Rapids, Michigan, operating with a workforce of over 7,000 employees.  We are traded on the OTC market and the company’s public filings can be viewed at , under the stock symbol MHGU.


We look forward to your application!


Meritage Hospitality Group is an Equal Opportunity Employer