Associate Strategy Partner

Job Summary:

Accountable for completion of significant components of Strategy Office projects. Manages, conducts problem-solving and analytical work, and works with client project sub-teams. Leads meetings independently with a wide range of physician and administrator stakeholders. Contributes to the standard content development in their area within SO as well as broader internal SO projects.

Cleveland Clinic Overview

Cleveland Clinic is a nationally recognized leader of quality care deliver and on the forefront of developing the healthcare delivery model of the future. We are uniquely organized as a physician-led group practice that owns and operates healthcare facilities not a hospital that employs doctors. We believe that patients must be at the center of the healthcare experiences and we are only able to deliver this type of care with dedicated and engaged caregivers driving the experience. Our culture encourages excellence, whether in quality, clinical outcomes, comprehensive research and medical education, innovation, or patient experience. Quite simply, Cleveland Clinic is a place where each individual strives to be their best. The following are the key pillars that guide Cleveland Clinic's success.

Clinical Excellence

* Expertise -- Cleveland Clinic physicians treat some of the most complex medical cases in the U.S. and around the world.

* Institute model -- Our patient-centered institute model is based around single diseases or organ systems.

* Quality and transparency -- Putting patients first demands a focus on measurable quality. Every Clinic institute is required to establish benchmarks to measure and improve quality.

Innovation in Research, Education and Patient Care

* Entrepreneurial culture -- Cleveland Clinic's culture encourages, rewards and enables discovery in research, education and patient care.

* Everyone participates -- All caregivers --- physicians, nurses, researchers and administrators -- are encouraged to look for new, creative solutions enhance our work.

* Focused on patient problems -- Innovation at the Cleveland Clinic has an end-goal in mind that is transferable, bench-to-bedside, to benefit patient care.

Patient Experience

* Focus on total experience -- Cleveland Clinic cares for the medical, physical and emotional experience of our patients and their families.

* Support from the top -- The Cleveland Clinic Chief Executive and all senior leadership are committed to enhancing patient experience.

* Environment that encourages good to be great -- Encouraging teamwork, innovation and curiosity creates an environment for every caregiver -- physicians, nurses, technicians, and administrators -- to be their best.

Expanding Cleveland Clinic's Model

* Knowledge sharing -- While its history in Cleveland is very strong, Cleveland Clinic's impact on patient care and clinical excellence extends beyond the city, the region, the state and even beyond U.S. borders.

* Physical expansion -- Patients can experience Cleveland Clinic's quality care at our main campus in Cleveland, community hospitals and family health centers throughout Northeast Ohio, Florida, Toronto- Canada, Lou Ruvo Center for Brain Health - Nevada, and in Abu Dhabi - UAE.

* Growing network and system integration -- Cleveland Clinic operates from a strategic agenda that will support and sustain long term viability for decades to come. The agenda includes affiliations, mergers and acquisitions are necessary to increase the scale and efficiency of the organization.

Cleveland Clinic Strategy Office Overview:

The Strategy Office (SO) is an internal consulting group supporting strategic enterprise transformation initiatives across clinical, research and education pillars at the clinic. The Strategy office typically partners with enterprise functions and leadership to:

* Evolve our enterprise mission, goals and strategic direction

* Define enterprise growth strategy across our organizational pillars

* Perform strategic planning for our institutes and regions

* Execute M&A and partnering opportunities across our growth areas and target markets

* Implement post-deal network integration and alignment

* Enable enterprise transformation and business model innovation initiatives

* Provide strategic market intelligence to support decision making

In summary, the SO is driving the definition, and aligning the execution of the Clinic's transformation agenda.

The Strategy Office Approach to Talent:

The strategy office's approach to talent is driven by the dynamic nature of our work and the desire to bring diverse talent with distinct skills to solve complex healthcare problems.

Our team consists of individuals with:

* Broad management consulting and industry experience across both healthcare and non-healthcare sector companies.

* Deep functional experience across strategy, M&A, clinical, operations, financial, analytics and technology areas.

* Practical experience applying diverse problem solving frameworks, such as design thinking and scenario planning, to multifaceted healthcare problems.

* Proven ability to thrive in a dynamic environment and ability to solve unstructured problems using a multi-disciplinary team approach.

Grow and Learn with the Strategy Office: Associate Strategy Partner (ASP) Role

Cleveland Clinic Strategy Office is looking for talented professionals to join our team. The ASP role offers the opportunity to actively contribute and grow with a team that is at the forefront of ongoing healthcare transformation both in the US and in International markets.

In the ASP role, you will be:

* Working with senior leaders across the clinical and corporate services areas to define their strategic agenda and solve complex strategy and operations problems.

* Developing data driven insights from analysis of internal and external data sources to support strategic decision making.

* Validating market and business assumptions for key investment and partnership decisions.

* Gathering and synthesizing market intelligence on relevant trends in the market, such as competitor trends (hospital systems, physician groups etc.), payor trends, regulatory trends, emerging technology trends.

* Leading innovation and transformation across clinical and corporate services areas working with leadership to create differentiated patient experience and operating models.

ASP Role Requirements:

We have multiple ASP role openings aligned to different skill and work experience levels. Core skills and experience required for ASP roles are as follows:

* Healthcare domain experience that include working with provider and payer organizations on internal or external consulting type functions.

* Effective oral communication skills demonstrated through experience facilitating meetings and workshops, interviewing stakeholders, active listening, requirements gathering, and delivering presentations.

* Persuasive written communication skills demonstrated through experience developing written documents and presentations for senior leaders, developing storyboards and logic flow using structuring approach such as Minto's pyramid principle.

* Performing compelling analysis and developing recommendations demonstrated through experience defining problem structure, generating hypothesis, defining analytical approach, conducting data gathering and analysis and developing actionable recommendations.

* Working knowledge of various healthcare domain internal and external data sources demonstrated through experience working with hospital revenue cycle reports, Truven analytics data sources, Advisory Board data sources, state-level hospital and payer data sources.

* Experience working with and managing stakeholders in a complex matrixed organization

* Demonstrated team leadership and project management competency in a multi-disciplinary team environment.

* Synthesize learnings from project work and contribute to overall expertise and toolkit development in relevant domain areas.

* Work collaboratively with peers and stakeholders and earn respect through effective emotional intelligence skills.

Education and Work Experience:

Multiple appropriate roles available that can be aligned with level of experience. Minimum requirements are as follows:

* Bachelor's in Business, Finance, Health Care Management, Engineering or related analytical fields. Master's degree preferred for senior ASP roles

* Experience ranging from 2-10 years in healthcare or related sectors. Work experience can include working in internal consulting functions at providers and payers or healthcare focused groups at management consulting organizations.

* History of achievement and ability to influence change required.

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The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic's Smoking Policy will be offered smoking cessation assistance and will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.

Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities