Store Manager

Passionate about working with Hollywood blockbuster movies? Looking to market a product that will change the future of entertainment? Do you have solid experience in a supervisory role?

Join the VRX and Headway team today to promote Hollywood Blockbuster Virtual Reality experiences and encourage customers to participate!

Virtual Reality (VR) is the next frontier in the entertainment industry. VRX Networks are original Virtual Reality content producers who are using interactive and immersive technology to create virtual reality experiences. In partnership with Hollywood movie studios, these virtual reality experience are distributed across a network of kiosks in malls and cinema lobbies, during the same period as a movies’ theatrical window of exhibition.

We are looking for several engaging and knowledgeable individuals for Store Manager roles in your area. We are looking for a results driven Store Manager to be responsible for overall mall kiosk management. Additionally, you will enhance customer satisfaction, meet sales objectives, and manage staff effectively. We want someone who enjoys leading others and working with the public! This is an amazing opportunity for someone who is motivated to offer a great product, interact with the newest technology and have fun while doing it.

We pay $14.00 / hour and hours are part-time with an average of 30 – 35 hours per week, potentially more based on business needs and availability. This position is located in the Novi, MI area at the Twelve Oaks Mall - 27500 Novi Rd. Novi, MI 

As a part of our team, you will...

• Hire, train, and evolve Brand Ambassadors who will represent the VRX Networks brand by introducing customers to virtual reality technology and VRX Networks products
• Responsible for scheduling, training, cash handling, bank deposits and providing excellent customer service
• Create an environment where every experience ends with increased customer loyalty and brand recognition VRX Networks provides to both customers and observers
• Learn and fully understand all facets of the VRX Networks products and use of virtual reality technology
• Educate, communicate, and demonstrate the virtual reality technology with confidence and excitement to customers and observers
• Collect payment from guests
• Ensure the safety and efficient operation of the area
• Respond to onsite inquiries, expectations, and issues to ensuring that customer satisfaction is paramount

What We Need from You

• At least 18 years’ old
• High School Diploma or equivalent; Bachelor’s Degree in Business, Marketing, Advertising, or relevant degree is a huge plus
• Proven work experience in a supervisory role
• Experience in customer service or retail sales
• Experience preparing work schedules in a work environment
• Experience hiring, training and / or developing a team in order to ensure success for the team and the organization
• Flexible availability to work a variety of shifts, including days, evenings, holidays and weekends
• Reliable transportation
• Real passion for technology and video games

Skills We Look For

• Exceptional leadership skills
• Excellent communication, interpersonal, and persuasion skills
• Highly enthusiastic, passionate, and competitive
• High level of integrity and dependability
• Dedicated to providing excellent service and a positive experience
• Ability to troubleshoot minor technical issues
• Ability to work independently as well as in a group setting
• Ability to interact in a multicultural environment with individuals of all ages

Why You’ll Love Working for VRX

• Competitive compensation
• We foster a work environment founded on sensible guiding principles, ethical values, clear priorities and strong a customer-centric culture.
• We recognize individuals and teams for contributions
• We ensure equitable and consistent treatment for all teammates
• We are attentive leaders who nurture, mentor, empower, and inspire our staff

All Store Managers will work as employees of Headway Workforce Solutions.

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Headway Workforce Solutions aligns with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.