EpicMix Supervisor - Northstar California Resort - Winter Seasonal

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

EpicMix photography Supervisors must have a passion for photography and superior guest service, as well as a desire to lead and manage people. Their primary duties will include but not be limited to, daily on-mountain management of the operation; training, coaching development, discipline of the photographers; and working with department manager to determine department policies and monitor compliance of all department and company policies and directives.  They must also maintain a comprehensive understanding of EpicMix Photo and have a general appreciation for social media.

The Supervisor will be responsible for meeting and maintaining quality and quantity goals of both photos and photo sessions, as set by the EpicMix Steering Committee and EpicMix Photo Director, and as directed by the EpicMix Photo Manager. Supervisor will be expected to understand daily /weekly, revenue and labor target and maintain them.

The EpicMix Supervisor must have mastered all the skill sets of the basic, intermediate and lead photographers and be able to demonstrate and train said skill sets. The Supervisor must have strong skill sets in formal and candid ski portraiture as well as ski action photography. The ideal candidate will have an advance level of photographic knowledge and experience. 

Job Responsibilities - include but are not limited to

• Daily oversight of photographers on the mountain to ensure the standards of engagement, uniforms, and quality photographs are met
• Responsible for performance management of photographers at location, including disciplinary actions, coaching and conducting performance appraisals.   Makes recommendations for hiring and separating employees to manager.
• Provide on-mountain training to photographers to assist with portrait set up and fine tuning shot locations
• Provide a high level of proactive guest service in all guest interactions.  Serves as escalation point if necessary.
• Provide leadership and assistance in sales locations, including cash handling, producing and delivering final products
• Assist in the production and selling of  photos using windows based  software
• Facilitate meetings to review zone assignments, special areas of daily focus, daily training topics, safety, etc.
• Perform daily photo back up and photo review for quality assurance and to provide feedback on quality back to photographers.
• Monitor and maintain equipment; oversee distribution in and out of the office.
• Oversight on location  to ensure proper set-up of photo zones
• Manage special requests both internal and external, including special shooting events such as races, special group photos or family portraits.
• Assume responsibilities of the manager when delegated or when the manager is off.
• Responsible for timely and accurate submittal of time and labor.
• Follow all company and department safety procedures
• Direct on site oversight   to ensure proper set-up and functioning  of photo zones, SRS programs, action zone, and Ride capture systems  where applicable 
• Handle other duties as assigned

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.”

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 130548