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in Spartanburg, SC
Team Member at Pi-Squared Pizza Drayton Mills
•30 days ago
Hours | Part-time, Full-time |
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Location | 1802 Drayton Road, Suite 135B Spartanburg, South Carolina |
About this job
Pi-Squared Pizza - Drayton Mills, Spartanburg SC
Team Member Job Description
Summary of Position:
Provide friendly, responsive service to create an exceptional experience for all of our guests. Take orders and prepare all menu items. Cook and prepare a variety of food products including meats, poultry, vegetables, sauces, and other food products using a variety of equipment and utensils.
Duties & Responsibilities:
- Complete opening and closing checklists.
- Prepare a variety of meats, poultry, vegetables and other food items for cooking using a variety of kitchen equipment. This includes (but is not limited to) washing, dicing, cutting, and slicing.
- Maintain appropriate portion control and consistently monitor food levels on the line.
- Understand and comply consistently with our cooking methods, quality standards and rules, policies and procedures.
- Handle, store and rotate all products properly, while maintaining proper food handling, safety, and sanitation standards.
- Maintain a clean and sanitary work and service area including tables, chairs, floors, shelves, walls, oven, and refrigeration equipment.
- Greet customers with enthusiasm and provide friendly, quality customer service.
- Take food orders from guests; accurately enter orders in our point-of-sale system, which relays orders to the kitchen.
- Accept payment, process credit card charges or make change accurately.
- Handle phone orders with professionalism and accurately collect information needed to complete order.
- Monitor and observe guests’ dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
- Attend all scheduled employee meetings and brings suggestions for improvement.
- Promptly report equipment and food quality problems to Manager.
- Inform manager-on-duty immediately of product shortages.
- Perform other related duties as assigned by the manager-on-duty.
Qualifications:
- Previous restaurant experience is preferred, but not required.
- Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
- Be able to work in a standing position for long periods of time (up to 9 hours).
- Be able to reach, bend, stoop and frequently lift up to 50 pounds.
- Have exceptional grooming and hygiene habits.
The ideal candidate will:
- Have the ability to develop positive working relationships with all restaurant employees and work as part of a team by helping others as needed or requested.
- Have the ability to speak clearly and listen attentively to guests and other employees.
- Have the ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments.
- Be able to exhibit a cheerful and helpful attitude, and provide exceptional customer service.
- Be able to adapt to changing customer volume levels with a sense of urgency.
- Have the ability to demonstrate a complete understanding of the menu.
- Be able to follow instructions for recipes and sanitation guidelines.
- Have the ability to be cross-trained in all areas of the kitchen and line.
- Have the ability to communicate in the primary language(s) of the work location.
EOE