Inside Sales/Cord Blood Education Specialist

Top Three Skills: 2-3 years of sales experience

Ability to navigate in a web based CRM

Customer Service focus Job Description: As a member of the Consumer Sales team, this role is responsible for communicating with prospective and existing clients via inbound and outbound telephone calls, email and chat to educate and sell our newborn stem cell banking service. Work Environment: Call Center type atmosphere. Performance driven culture that focuses on passion, integrity and ownership in their product.

Company Value Prop
Belief in the product. This product is one that anyone can get behind if they want to help people. Qualifications: Minimum of two years of sales experience required.
 Must be able to work weekends.
 Excellent communication and presentation skills required. Performance Expectations:
 Deliver superior customer service on all inbound and outbound calls, emails, and/or chat sessions
 Remain current on all sales activities and follow ups
 Remain current on all training and other administrative tasks
 Meet or exceed monthly, quarterly, and yearly sales and client service goals
 Adhere to all Consumer Sales processes and policies
 Review recorded calls with the manager to identify best practices and areas of opportunity
 Ensure quality standards are met per company Quality Policy
 Ensure client data, including personal, credit card and medical information is protected
 Generate incident reports to capture client and other relevant issues
 May be trained as a mentor/trainer
 No cold calls - warm leads only.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.