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Hours Full-time, Part-time
Location US-WV-Morgantown
MORGANTOWN, West Virginia

About this job

At TeleTech, it feels good to make a positive difference in people’s lives. Imagine it… Working in a place where you’ll be caring for others in a fun, family-friendly atmosphere with the chance to build a career!

As a TeleTech Registered Nurse you will take inbound calls from customers with questions regarding their health and medical conditions, health plans, prescriptions, and other health-related questions. The Healthcare Industry is full of compassionate, caring people like you, whose goal is to help others through some of the more difficult times in their lives.

We will train you to be a subject matter expert in your field, so that you can provide the highest level of service to people in need.
What you will Experience in this position…
  • Respond to inquiries, concerns and complaints from patients and their parents or guardians

  • Track and maintain medical supply inventory along with other staff members

  • Counsel patients and family members before, during and after treatment

  • Communicate with physicians, LPNs, radiologists and other medical professionals

  • Collaborate with physicians to create a Plan of Care for each patient

  • Consider the age of the patient and his or her emotional stability when determining appropriate treatment

  • Create and contribute to patients’ medical records as needed

Additionally, we provide our healthcare customer experience champions like you with:
  • Competitive pay plus performance-based bonuses

  • Career advancement opportunities

  • Health insurance

  • Tuition reimbursement

  • Retirement savings

  • Paid training

What Experience you bring to the table…
  • Associate degree in Nursing (bachelor’s degree preferred)

  • Customer service experience

  • Exemplary verbal communication and customer service skills

  • Must possess valid state certification

  • Comfortable working in fast-paced environment

Click on the Apply Now button to let us know about you. Even better, complete your application, then share this opportunity -- experience fun at work with friends!
For more information on the TeleTech experience, visit / or search #ExperienceTELETECH throughout social media to experience the global conversation for yourself.

TeleTech requires all employees hired in the United States to successfully pass a background check as a condition of employment. EEO/AA/M/F/Vet/Disability
Jobs in Morgantown, jobs in West Virginia, nurse, RN, registered nurse, R.N., health jobs, healthcare jobs, medicare, Medicaid,