Temporary Tow Operator

Essential Functions

• Driving and operating a service vehicle (i.e. loading/towing vehicles, flat tire changes, lock-out, fuel delivery services, etc.)
• On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
• Utilizing on-board computer, radio communications, and mapping systems
• Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
• Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation
• Education and training. I.E.:  AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training

Knowledge/Skills/Abilities

• Ability to learn new skills through training
• Ability to drive a manual/automatic shift vehicle
• Ability to ride a bicycle at a skilled level.
• Customer service skills and the ability to interact with a wide-range of people
• Basic math skills
• Ability to communicate effectively and a strong command of the English language
• Basic automotive knowledge
• Basic computer knowledge
• Bilingual communication skills

Education & Experience / Licenses & Certification

• High School Diploma or GED equivalent

•  6 – 7 years Experience operating a motor vehicle with a valid driver's license

• Vocational technical automotive training/certification or equivalent experience (preferred)

• ASE (Automotive Service Excellence) certification(preferred)

Work Environment/Physical Requirements

Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous.

About Us
For over a century, AAA has continued to redefine itself to become a multi-faceted leading provider of travel, insurance and auto services. We know you're as versatile as we are and that every aspect of your personality adds to the skills and knowledge you bring to AAA. That's what makes you so exceptional, and what you offer our Members and the communities we serve that much more unique. As an eligible Team Member, you have the chance to do honorable work, receive competitive compensation, a comprehensive benefits package and opportunities to grow your career.

The second-largest regional Member club of the national organization, and fastest growing mid-large size club in North America, AAA Northern California, Nevada & Utah is headquartered in Walnut Creek, California, and brings together:

• An award winning work culture and environment
• 2,800 employees to serve over 4 million Members
• Over 75 branch offices across Northern California
• Eleven branch offices across Nevada
• Six branch offices across Utah